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  • Thread Starter GHinesWard

    (@ghinesward)

    I’ve been away for a couple of weeks due to various family crisis (all’s well now) but THANK YOU THANK YOU THANK YOU! This worked great, and I can’t thank you enough for the time you spent helping me. I’m sorry this reply is late getting to you!

    Thread Starter GHinesWard

    (@ghinesward)

    OH and to clarify one more thing – related to #6 – the tech support guy said that since the files showed no modifications since July 14, I had been making all my changes ELSEWHERE – that my files were on “another” server. Which really didn’t make sense to me.

    Thread Starter GHinesWard

    (@ghinesward)

    Thanks for trying to help me. I’ll try to answer all your questions clearly, referring to your numbers…

    1) Yes, multiple domains, one install. My “client” (my sisters band) changed their name twice and wanted the old url to continue to work, and wanted to be sure people who misspelled it could get to the site. (In retrospect this probably should have been a redirect? Still getting the hang of this.)

    2) Sorry for the annoying fake domain names – maybe when you see the real ones you’ll see why I didn’t start there. Domains are:
    open-range-band.com
    rockit-science.com
    rockit-scienzz.com
    rockitscienzz.com

    3) Good to know about the back end edits not showing up as file changes.

    4) You are right – there are files newer than July 14 in the /uploads directory on the host. The tech support guy saw (as did I at the time) that the latest update to all the files on the host server was July 14. No files showed any modified dates more recent than that in their “modified” column. (That’s why he presumed nothing had been changed since July 14 – based on the “modified” column in the File Manager on the hosting site.) So phew, that’s a relief, at least that much is probably there.

    5) I hope I was clear – we were looking at files, not the database – and yes, there are in fact newer files in the uploads directory.

    6) He said there was no WordPress program installed in the host directory, that for all these months I must have been reading the “program” off my hard drive. (What does that mean anyway? Like MAMP? Which isn’t possible because I’ve accessed the site from my iPhone, my 82 year old Mom’s iPad, and my computer isn’t on half the time.) This doesn’t seem right – what does he mean the “program” – I think I have all the WordPress directories, index.php, etc., the same as they’ve always been.

    His “evidence” was looking at Simple Scripts through the control panel on the hosting site – it didn’t show a WordPress install as being installed through Simple Scripts. I told him I FTP’d the site on July 14, and I don’t think I used their Simple Scripts interface to install WordPress. He said the “program” wasn’t there. The WordPress program. I don’t think he knows what he’s talking about. I feel better that you are suspicious too.

    7) Files. Based on the modified date, as I explained in #4

    8) My site will show up as basic HTML (with broken links) on any of the above urls. On further exploration since I posted this, I realized the autofill on my browser was faking me out – I THOUGHT I was typing in one url and landing on another) but that is not the case. They all go to the same place.

    9) I think this will explain it – I have the above listed urls all pointing to one install, that is located at the root. All the urls point to the home directory of the root.

    10) HE said the database isn’t there. (Huh???) I hadn’t looked at PhPMyAdmin. (I tend to assume the tech support guys know more than I do…) I just looked and, in fact, the database is there. So it looks like my original assumption was right, maybe? I just screwed up the references in the database???

    Thanks again for your help.
    Gretchen

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