Gilbert Hernandez

Hello @kritzingerconsulting

Thank you for sharing your experience! We’re thrilled to hear that Kadence has become your preferred choice after trying various other themes and builders. It’s great to know that despite the initial adjustment to the block-based approach, you find your work speed improving with Kadence. We’re especially glad to hear that you found our customer support exceptional and responsive.

A big “thank you” for choosing our lifetime plan and for your commitment to using Kadence for the majority of your projects moving forward! Please don’t hesitate to reach out if you need further assistance or have any questions. We’re here to support you!

Hello @atelierkmercier

Are you using a child theme? If so, can you replace the email templates as the previous user mentioned as their fix. For example, the file wp-content/plugins/kadence-woocommerce-email-designer/templates/woo/emails/customer-completed-order.php has a message at the top that reads:

This template can be overridden by copying it to yourtheme/woocommerce/emails/customer-completed-order.php.

While you can override the file by copying the completed order template to your theme files without a child theme, the files may be deleted when your theme updates.

Hello @mbrdesign

Thank you for your feedback! We’re glad you had an excellent experience with our customer service. If you need further assistance, we’re here to help!

Hello @totallyminimad

Thank you for your kind words! We’re thrilled to hear you love the plugin and find it easy to use. If you need further assistance, we’re here to help!

Hello @connieconsulting

Thank you for your continued support and for choosing Kadence as your go-to theme! We’re delighted to hear that you appreciate our ongoing improvements and reliable support. If you ever need assistance, we’re always here to help!

Hello @mikehindle

Thank you for sharing your experience! We’re thrilled to hear you’re enjoying Kadence again and finding it easy to work with. Your recommendation and praise for our support mean a lot. If you need any assistance, we’re here to help!

Hello @kellywilliamsphotographer

Thank you for your feedback! We’re glad Teejay provided excellent customer service. It’s great to hear our template was easy to install and improved your site. Your recommendation means a lot. If you need further assistance, please reach out anytime!

Hello @ruhanirabin

Thank you for sharing your experience with the Kadence theme! We’re thrilled to hear that our professional and modern starter themes have helped you streamline your projects and reduce time to market. It’s great to know that you find our themes highly customizable and that everything works as expected.

Hello @ruhanirabin

Thank you for your feedback. We’re glad our support team has been responsive and helpful. Also, thank you for recognizing the effort we put into both the free and premium versions of Kadence Blocks. Please feel free to reach out if you have any more suggestions or need further assistance. We’re here to help!

Hello @jack_martin_leith,

Try the following CSS to add more bottom margin to the title, adjusting the margin to suit your need. Please let us know if it works for you.

h1.kad-page-title.home-page-title {
    margin-bottom: 50px;
}

Hello @qwe1955

Thank you for sharing your experience! We are happy to hear that Shayne and our entire team have provided you with prompt and professional assistance over the years. We are committed to offering patient and practical support, particularly for those who may not be familiar with coding or programming. If you have more questions or need further assistance, please don’t hesitate to reach out. We appreciate your continued trust and support!

Hello @yairharel

Thank you for your positive feedback! We’re delighted to hear that you find Kadence to be fast, efficient, and equipped with everything you need. Providing top-notch support is our priority, and we’re glad to hear that you’ve had a great experience with it. If you ever have any questions or need further assistance, please don’t hesitate to reach out. We appreciate your support!

Hello @yairharel

Thank you for your feedback! We’re thrilled to hear that you find Kadence an awesome theme and have had excellent support. Please feel free to reach out if you need further assistance or have any questions. We’re here to help!

Hello @lamujermaravillasoyyo

Thank you for your glowing feedback! We’re thrilled you’ve had an exceptional experience with our customer support team. Providing quick responses, patient guidance, and empowering assistance are critical priorities for us, and we’re delighted that we could help you navigate our platform smoothly and turn potential hurdles into opportunities for growth. Your success is our success, and we genuinely care about ensuring our users feel supported and inspired throughout their journey. We appreciate your recognition of our efforts to set a high bar for customer support excellence. Please don’t hesitate to reach out if you need further assistance or have any questions. Thank you for choosing Kadence!

Hello @egidiotx

Thank you for your kind words and for sharing your experience! We’re delighted to hear that you’ve found our tech support to be exemplary and that we’ve been able to assist you with tailoring your websites to your needs. Providing quick responses and going above and beyond for our customers is what we strive for, and we’re glad to hear that it’s been reflected in your interactions with us. If you ever need further assistance or have any questions, please don’t hesitate to reach out. We appreciate your commendation and your support!