Chief Gnome

I can not reproduce this. Do you have a more detailed error message from your server log?

Plugin active:

code,time_total,time_connect,time_appconnect,time_starttransfer
200,7.701971,0.002970,0.008035,7.583585
200,12.645334,0.002348,0.009084,12.524443
200,9.379972,0.002821,0.012179,9.256549
200,13.805449,0.011330,0.021621,13.697563
200,11.343808,0.006092,0.014433,11.184519
200,9.237823,0.005006,0.013882,9.115542
200,9.145046,0.011148,0.022207,9.047476
200,8.533676,0.003524,0.010446,8.400816
200,12.229979,0.002798,0.007422,12.126329
200,9.471384,0.002797,0.008080,9.341195

Plugin deactivated: (nothing else changed)

code,time_total,time_connect,time_appconnect,time_starttransfer
200,2.946097,0.454712,0.462824,2.941889
200,2.415154,0.002743,0.010228,2.412348
200,2.485816,0.023624,0.032280,2.481415
200,2.409675,0.042902,0.050242,2.406760
200,2.843643,0.458108,0.463284,2.839979
200,3.272621,0.860333,0.867972,3.266489
200,3.083913,0.002620,0.008162,3.080440
200,2.194081,0.004046,0.009780,2.190093
200,2.285324,0.154935,0.162008,2.281270
200,2.360927,0.003124,0.015143,2.357033

I have sent you the link via your contact form.

• This reply was modified 2 years, 8 months ago by Chief Gnome.

As I bought the pro version, so I consider myself an actual customer, but anyway. I just wanted to make it clear that I don’t need or want support. I have already solved the issue.

Sorry for being annoyed, but I wasted almost 2 days finding the source of the issue, and it was your plugin, that should not be able to have such an impact.

I will not let your plugin anywhere near my website anymore, as I now manually replaced the fonts.
If you are interested, I can easily demonstrate the problem to you.

If something like this can happen, it shows that there are fundamental design issues in this plugin. Your response that this “might” be a bug doesn’t increase my confidence at all.

Currently, the original .ggpkg file is kept after the package is extracted, so you could save some space by deleting the .ggpkg file in the upload folder, as it is currently not used anymore. We plan to add an option to the settings to do this automatically.
Yes, the plugin is still maintained, but we are currently busy with another project.

There is no special setting. We are already running at the highest rate that the phone allows.

Hello Ludo,

please have a look at our documentation page:
https://ggnome.com/wiki/cms-plugins/

This can happen if you mix two player versions on a single page.

To avoid this, you can select a fixed version for all packages in Settings – Garden Gnome Package – Pano2VR – Player Version, and select the latest version in the list.

I have no idea. A guess would be Wordfence Security. Just try to disable some, and see if it fixes the issue.

I would guess that another plugin breaks the code. Try to disable your caching/minifying plugin, and see if this helps.

Can you please give me an example, how this could happen, so that I can fix this inside the plugin?

You can set the width to 100vw and height to 100vh in the Gutenberg block or you can use the shortcode with your media id for your package

[ggpkg id=4755 width='100vw' height='100vh']

• This reply was modified 4 years, 7 months ago by Chief Gnome.

The plugin itself has no size limit, but your PHP installation/hoster may have a limit, coming for the hosters configuration, available memory, etc.
I have successfully tested the plugin with > 1 GB package files.
There are some ways around this problem if you have ftp access, for example with a small package: https://forum.ggnome.com/viewtopic.php?p=52937#p52937

I have now fixed this with version 2.2.1