gerryleblanc

Pinging this thread again so I can get notifications. I’m glad I checked here because I saw the update get pushed out and was worried about installing it.

Following this thread as I have several sites running WC and one is exhibiting this behavior.

I had to roll back to 12.7 to get rid of the error. I’m running the latest WooCommerce with Avada theme. I also turned off ALL jetpack analytics and tracking features.

Thank you so much for the reply and quick resolution. I’ll install the update and report back if we see anything else come up.

I also have a client that experiences (and has multiple times) this issue. I think I’ve narrowed it down by finding that the disconnection corresponds with a Woo Commerce scheduled action with the Hook Name: wc_square_refresh_connection

For some reason this scheduled action gets “canceled” and perhaps that is the result of the connection failure or it is the cause… not sure. I tracked the dates of these canceled tasks to the dates when my customer has notified me that customers are having issues… when I find that Square has randomly disconnected, and I then reconnect.

Today I ran the “Woo Commerce Database Update” and then searched through the pending tasks to find this action in the pending queue again… but for some reason the “scheduled date” is a week out from today. Not sure why that would be… I then tried to just click the “run” option for that hook, and I got a success message that the action was successfully executed… but the action remains in the pending status, with that future date as the scheduled date.

At the moment, Square remains connected in the WooCommerce settings area, but my guess is that 7 days from now it will drop… so I’m watching it!

My hope is that this bug gets resolved, because it makes this plugin unreliable and therefore useless in the realm of online commerce.

Update to 1.4.2 does not cure this issue for our install.

I am seeing this too. The URL ending in ?wc-ajax=get_refreshed_fragments boggs the site down big time!

for me the issue was resolved by the host opening outgoing ports.

No. I’ve only been able to run updates via FTP and the permissions are all messed up, so I’m going to have my hosting admin delete the whole plugins folder and reinstall everything! ??

I have the same issue… have you had any luck?