germiphene

I seem to have figured it out.

When generating the Upload Button tag, it will typically generate a random tag like [file file-557] and normally you would copy that tag and insert it into the form code as well as add it to the “file attachments” field in the Mail Section.

Here is what I did and it worked like a charm. When the tag generator issues the random code, simply highlight it and change it to [file your-file] and use that instead of the randomly generated tag and it should work.

I am having the same issue…

FORM CODE:

<p>Your Name (required)
[text* your-name] </p>

<p>Shop Name (required)
[text* your-shop] </p>

<p>Shop License # (required)
[text* your-license] </p>

<p>Shop Street Address (required)
[text* your-street] </p>

<p>Shop City (required)
[text* your-city] </p>

<p>Shop Postal Code (required)
[text* your-postal] </p>

<p>Your Email (required)
[email* your-email] </p>

<p>Your Message
[textarea your-message] </p>

<h2>CONTEST RULES</h2>

<p>Check box if you are over 18 years of age
[acceptance acceptance-478]</p>

<p>Check box if you have read and accept contest rules
[acceptance acceptance-28]</p>

<p>File Upload
[file your-file filetypes:pdf|eps|ai|jpg|png|gif|jpeg|psd|indd limit:5mb] </p>

<p>[submit “Send”]</p>

Message Body

From: [your-name] <[your-email]>
Shop: [your-shop]
License: [your-license]
Address: [your-street]
City: [your-city]
Postal: [your-postal]
E-Mail: [your-email]

Subject: IC-Gel Logo Contest

File: [file your-file]

Message Body:
[your-message]

Over 18: [acceptance-478]
Rules: [acceptance-28]

–end–

Mail Section

To: [email protected]

From: [your-name] <[your-email]>

Subject: IC-Gel Logo Contest

File attachments: [file your-file]

Thanks in advance