geraldineaugustaus

Me too! Thanks again.

You can start reactivating the plugins one by one right away. Just have to test to see if the add media button is working after reactivating each plugin. It may take some time depending on the number of plugins you have.

Pjthreads,

I was able to get the add media button in new posts to work by deactivated all plug ins on my site. I’m not in the process of reactivating them one by one until I can hopefully determine which one is causing the issue. The other option that was given to me if this is still an issue is to change to another theme.

Mike,
I thought I had done this. But I deactivated all the plugins and the add media button in new posts is now working, when none of the plugins are active. I will reactivate them one by one testing to see if I can determine which one is causing the conflict.

Thank you for all your time and your help. I appreciate it.

I will let you know if I get a fix. Sorry that you are having the same issue.

The media page is working well. The add media button to add in a post is what is not working.

Mike,

This is the error I got when trying to click add media using the test you suggested:

Uncaught TypeError: Cannot read property ‘open’ of undefined

Still cannot add media. Updated all the plugins and disabled them all again just to be sure. Tried checking the .htacess and don’t see an issue there. Contacted GoDaddy support and because WP is not their product they cannot help me, although their tech suport tried for 30 minutes to see if he could help me with the issue anyway.

I’ve read of others having this same issue and I tried what was suggested to them and I still cannot get this to work.

I’m interested in if you get a fix for this. I posted the same issue this morning on the thread and haven’t been able to get this fixed either. When I click add media for a new post nothing happens. No error message either.

Mike,
Thank you for your help. I don’t know what I’m doing so I don’t think I will try the second option. I will attempt to fix this using your suggestion as best as I can.

Mike,
Thank you. Do you have an easy link I can reference on how to do this? I have no clue how or where to check the .htaaccess file. I have WP through GoDaddy and do not have it installed on my computer. I just logon to a Dashboard and edit my site.

Mike,
Nothing happens when I try to add media. I click the add media button and I don’t get an error message or the option to add media.

I’m having the same issue. When clicking the Add Media button nothing happens. I cannot add any photos to my posts. I also have the hosted version of WP on Go Daddy. I have not been able to do anything to correct this.