georgiedavies

Thank you. That is what I wondered

Thank you for this documentation that is much clearer.

My question still stand though, is there a way of adding this script into a plugin such as Code Snippets rather than directly into the website header? I am always a little nervous of adding script there

Thanks

Thank you. Will give this a go when I get a chance to.

The thing that made me wonder if it wasn’t a conflict was because the widget displays correctly when I’m editing the page. Has this been something you’ve seen before?

Can I still get some help on this please? It is not resolved

Sorry for not replying sooner. I hadn’t had time to look at everything. Is there a way of adding the script in version 2 not into the main website script? I’m not a developer so want to ensure I’m not heading the main coding if possible

Thanks

Thanks, I have just done that

I have had the same issue. It is emojis now showing up as question marks. Please see the image below

View post on imgur.com

• This reply was modified 1 year, 7 months ago by georgiedavies.

Hi Alaa

Sure I will send those details over. Is there no way of using the staging site updated this morning. It has already taken a long time to update that?

I think my hosts have solved the problem. There was a firewall issue with Stripe’s IP addresses. Will be keeping an eye in case that wasn’t the only issue but for now I think this is solved

Thank you, will do that and come back to you

I have also looked at the logs and webhooks on Stripe’s own website and the two failed orders on the second log there were recorded as “chargeable” and had a HTTP status code of 200 but then a new payment wasn’t created like usual. That’s when the order failed

Hi Pepe

Thanks for the message. As stated above I have tested the connection approximately 8 times today and 3 out of 8 have had successful connection and the other 5 not. Same with the saving of the API keys. This is why I’m not sure I can perform a plugin conflict as testing the connection in this account keys doesn’t give a consistent result currently before starting so how would I know if something had changed?

I have put the logs from since this issue was reported on the Dashboard below:

2023-01-25T09:43:09+00:00 DEBUG https://gist.github.com/Georgiepod/c2121106e7a42014917a90857eac2f42

2023-01-26T12:12:19+00:00 DEBUG https://gist.github.com/Georgiepod/2d9d3cc8df585c85cd3e14e52b2e96cb

The API Keys currently in Woocommerce and my Stripe account both match. Is that what you mean? I had already checked that

The error appears to be with connection between the Woocommerce Stripe Plugin and Stripe itself?

Do you still suggest the plugin conflict check?

Thanks for your reply Igor. Will give this a go. When you say check the API Keys what do you mean though as 50% of the times I’ve tried to save them or check connection since this issue started yesterday they have saved ok and connection has been made. If they are working 50% of the time (often within minutes of each other) is this a plugin or theme conflict?

Thanks for this reply. So is it worth sending my hosts a message?

I’m just not sure what changed yesterday when everything has been perfect up until now?

The Gist link is https://gist.github.com/Georgiepod/2732a0909eb877d4809c91f3289ed7eb