Hi @eltaino,
I’m sorry to hear that our plugin wasn’t what you expected – we have tried to make it clear in the description that it is a paid service, and there are links to our pricing plans in the description to make this clear too.
I can reassure you that we are compliant with the WP plugin guidelines, and there are countless SaaS and service businesses with a free plugin in the repository, just like us (for example: Drip, Ontraport, Intercom, Drift and many others..)!
Georges