geoffgraham

Hey there! While my German is pretty bad, I was able to get this out of Google Translate:

I think it’s really good, I tried a lot and stayed with it because there are some extensions and it has everything I need.

That’s awesome to hear! Thanks from all of us here on The Events Calendar team. Your support means a ton to us. ??

Geoff

Heck yeah, thanks for the glowing star-filled review! All of us here at Modern Tribe appreciate it. ??

Geoff

Wooooooot! That’s awesome to hear. Thanks so much for the support. Definitely let us know if you need anything down the road — our support team is here for you. ??

Geoff

Right on, that’s exactly what we like to hear! Thanks for the great review and for sharing your feedback with other folks as well — it’s this kind of support that helps us keep moving forward and we appreciate it. ??

Geoff

Heck yeah, thanks for the kind words! We appreciate knowing when the plugin is working out like this.

Cheers to you and thanks again for your support!

Geoff

Hey @jayceland,

Sorry for this late reply, but I wanted to reach out and say thanks for this feedback. Most folks leave either 1- or 5-star review, so the fact that you fell somewhere in the middle tells me you’re really thoughtful and took a lot into consideration. Seriously, thanks for that.

I did want to touch on this:

Unfortunately the import feature is one of the “fringe” features and I expect it to disappear at any update.

Rest assured! This is not a fringe feature in our mind and we have no intention of removing it. We know it’s super helpful in many cases and we wouldn’t want to take that away.

As far as data sharing, I’m super sorry about that! I haven’t heard the same sort of feedback from other folks, so I wonder if something went awry on our end in this specific case. If you reach out to our support team (support [at] theeventscalendar.com) and reference this thread, we’d be happy to look into that for you and remove you from any lists that are causing you to get emailed like that. Definitely not our intention at all!

Thanks for using the plugin and sharing your experience with the community — it really does mean a lot.

Geoff

Dang, what great feedback! Thanks so much for taking the time to write in and share that with not only us, but the WordPress community as well. I can tell you took the time to really consider options and are super thoughtful in your review as well. We seriously do appreciate it because it’s support from folks like yourself and your team that makes the work we do worth it.

Sounds like you’re getting good use out of the plugin — but please do let us know if there’s more we can do to make then even better down the road. We’re always looking for ways to improve, as you can imagine. ??

Cheers to you and Team Grapevine!

Geoff

Thanks for taking the time too reply!

And it offers so many more usefull functions than yours.

If there’s something specific in there you’d be willing to share, I’d love to hear it so I can share it with the team. But if you don’t have the time or feel like it, that’s totally cool, too.

Geoff

Hi @dharma23,

Thanks for writing in, though I’m also sorry that we failed to meet your expectations with built-in shortcodes.

Just out of curiosity, was there something we communicated that led you to believe that shortcodes were included in the plugin? I wanted to ask so that we can fix that and help clarify that for others so they don’t hit the same frustration.

Other than the shortcodes, is there anything else that warranted a one-star review? To be honest, one star seems pretty harsh for something that we aren’t advertising while the calendar itself works as expected. But if there’s something we’re missing there, I’d love to know about it so I can share it with team and use that feedback to improve the plugin.

Thanks,
Geoff

Hi @heirasti,

You’re absolutely right. We definitely dropped the ball on languages with the redesign of our calendar views in The Events Calendar 5.0.

I’m sorry you bumped into that issue. We’ve been working hard and have put fixes in place for it. Sounds like you’ve already moved on from the plugin, but I at least wanted to let you about that as well as that there’s a way to revert back to the previous view designs in the plugin settings.

I really do appreciate your feedback here and for keeping us accountable — hopefully we can earn back your trust down the road. In the meantime, thanks for writing in and reaching out.

Geoff

Heck yeah! And we’re very pleased with this review! Thanks for writing in to let us and the greater WordPress community know you’re enjoying the plugin — it really does mean a lot to us. ??

Geoff

Ah, shoot. I’m really sorry to hear about that, @kischmi. We do put a lot of work into making the plugin as solid as possible and ship maintenance releases on a regular schedule, but it sounds like we failed to meet your expectations.

If you wouldn’t mind and you have a few minutes, I’d love to know exactly what wasn’t working for you. Your feedback will help us track those down and ship fixes to prevent others from hitting the same frustrations. If you don’t feel like it, that’s totally cool too. I hope we’ll be able to earn another chance (and stars) from you in the future.

Geoff

Hey there @marcowaldmeier!

I have to admit that my German is pretty rough, but a quick visit to Google Translate gave me a good idea:

Meets all requirements that a modern event plugin should cover. Very comprehensive and diverse.

Heck yeah! That’s so great to hear and we couldn’t be happier that you’re enjoying the plugin. Thanks from all of us here at Modern Tribe — your support means a lot to us.

Geoff

Wow, just wow! Thanks for such a glowing review. We put a lot of work into The Events Calendar and it’s this type of feedback that keeps us plowing forward.

Sounds like you’ve been enjoying the recent redesign of our calendar views. Phew! That was a huge lift but we’re really proud of the way it turned out. The fact that it not only fits your needs for one site, but more than 20 (!!) of them is so awesome. Seriously, thanks for your support.

We hope your clients get a lot out of Events Calendar Pro as well — not only will that unlock some pretty slick features, but your clients will get top-notch support directly from our team.

In the meantime, please feel free to stay in touch and let us know if there’s anything you’d like to see the calendar do — we’re always looking to improve. ??

Geoff

Hey, that’s great! We like to think the same thing about The Events Calendar, but it’s so much more affirming when it comes in a review like this from someone using the plugin. Thanks for taking the time to toss 5-stars our way — all of us here at Modern Tribe appreciate it. ??

Geoff