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Viewing 15 replies - 1 through 15 (of 23 total)
  • Thread Starter genusone

    (@genusone)

    Hi Mickey,

    I have updated the plugin and WooCommerce and the shipping options are now showing as they should.

    Thank you very much for all your help, a great service!

    Thread Starter genusone

    (@genusone)

    Hi Mickey,

    I sent the response over to DHL, who said that rates are getting returned:

    <QtdShp>
    
                                                                    <GlobalProductCode>N</GlobalProductCode>
    
                                                                    <LocalProductCode>C</LocalProductCode>
    
                                                                    <ProductShortName>EXPRESS DOMESTIC</ProductShortName>
    
                                                                    <LocalProductName>EXPRESS DOMESTIC</LocalProductName>
    
                                                                    <NetworkTypeCode>TD</NetworkTypeCode>
    
                                                                    <POfferedCustAgreement>N</POfferedCustAgreement>
    
                                                                    <TransInd>Y</TransInd>
    
                                                                    <PickupDate>2016-06-30</PickupDate>
    
                                                                    <PickupCutoffTime>PT17H45M</PickupCutoffTime>
    
                                                                    <BookingTime>PT17H</BookingTime>
    
                                                                    <CurrencyCode>GBP</CurrencyCode>
    
                                                                    <ExchangeRate>1.312009</ExchangeRate>
    
                                                                    <WeightCharge>20.830</WeightCharge>
    
                                                                    <WeightChargeTax>1.070</WeightChargeTax>
    
                                                                    <TotalTransitDays>1</TotalTransitDays>
    
                                                                    <PickupPostalLocAddDays>0</PickupPostalLocAddDays>
    
                                                                    <DeliveryPostalLocAddDays>0</DeliveryPostalLocAddDays>
    
                                                                    <PickupNonDHLCourierCode/>
    
                                                                    <DeliveryNonDHLCourierCode/>
    
                                                                    <DeliveryDate>2016-07-01</DeliveryDate>
    
                                                                    <DeliveryTime>PT23H59M</DeliveryTime>
    
                                                                    <DimensionalWeight>1.000</DimensionalWeight>
    
                                                                    <WeightUnit>KG</WeightUnit>
    
                                                                    <PickupDayOfWeekNum>4</PickupDayOfWeekNum>
    
                                                                    <DestinationDayOfWeekNum>5</DestinationDayOfWeekNum>
    
                                                                    <QtdShpExChrg>
    
                                                                                    <SpecialServiceType/>
    
                                                                                    <LocalServiceType/>
    
                                                                                    <GlobalServiceName>Discount</GlobalServiceName>
    
                                                                                    <LocalServiceTypeName>Discount</LocalServiceTypeName>
    
                                                                                    <ChargeCodeType/>
    
                                                                                    <CurrencyCode>GBP</CurrencyCode>
    
                                                                                    <ChargeValue>-15.070</ChargeValue>
    
                                                                                    <ChargeTaxAmount>0.000</ChargeTaxAmount>
    
                                                                                    <QtdSExtrChrgInAdCur>
    
                                                                                                    <ChargeValue>-15.070</ChargeValue>
    
                                                                                                    <ChargeTaxAmount>0.000</ChargeTaxAmount>
    
                                                                                                    <CurrencyCode>GBP</CurrencyCode>
    
                                                                                                    <CurrencyRoleTypeCode>BILLC</CurrencyRoleTypeCode>
    
                                                                                    </QtdSExtrChrgInAdCur>
    
                                                                                    <QtdSExtrChrgInAdCur>
    
                                                                                                    <ChargeValue>-15.070</ChargeValue>
    
                                                                                                    <ChargeTaxAmount>0.000</ChargeTaxAmount>
    
                                                                                                    <CurrencyCode>GBP</CurrencyCode>
    
                                                                                                    <CurrencyRoleTypeCode>PULCL</CurrencyRoleTypeCode>
    
                                                                                    </QtdSExtrChrgInAdCur>
    
                                                                                    <QtdSExtrChrgInAdCur>
    
                                                                                                    <ChargeValue>-19.770</ChargeValue>
    
                                                                                                    <ChargeTaxAmount>0.000</ChargeTaxAmount>
    
                                                                                                    <CurrencyCode>EUR</CurrencyCode>
    
                                                                                                    <CurrencyRoleTypeCode>BASEC</CurrencyRoleTypeCode>
    
                                                                                    </QtdSExtrChrgInAdCur>
    
                                                                    </QtdShpExChrg>
    
                                                                    <QtdShpExChrg>
    
                                                                                    <SpecialServiceType>FF</SpecialServiceType>
    
                                                                                    <LocalServiceType>FF</LocalServiceType>
    
                                                                                    <GlobalServiceName>FUEL SURCHARGE</GlobalServiceName>
    
                                                                                    <LocalServiceTypeName>FUEL SURCHARGE</LocalServiceTypeName>
    
                                                                                    <SOfferedCustAgreement>N</SOfferedCustAgreement>
    
                                                                                    <ChargeCodeType>SCH</ChargeCodeType>
    
                                                                                    <CurrencyCode>GBP</CurrencyCode>
    
                                                                                    <ChargeValue>0.940</ChargeValue>
    
                                                                                    <ChargeTaxAmount>0.050</ChargeTaxAmount>
    
                                                                                    <ChargeTaxAmountDet>
    
                                                                                                    <TaxTypeRate>20.000</TaxTypeRate>
    
                                                                                                    <TaxTypeCode>EU_VAT</TaxTypeCode>
    
                                                                                                    <TaxAmount>0.050</TaxAmount>
    
                                                                                                    <BaseAmount>0.240</BaseAmount>
    
                                                                                    </ChargeTaxAmountDet>
    
                                                                                    <QtdSExtrChrgInAdCur>
    
                                                                                                    <ChargeValue>0.940</ChargeValue>
    
                                                                                                    <ChargeTaxAmount>0.050</ChargeTaxAmount>
    
                                                                                                    <CurrencyCode>GBP</CurrencyCode>
    
                                                                                                    <CurrencyRoleTypeCode>BILLC</CurrencyRoleTypeCode>
    
                                                                                                    <ChargeTaxAmountDet>
    
                                                                                                                    <TaxTypeRate>20.000</TaxTypeRate>
    
                                                                                                                    <TaxTypeCode>EU_VAT</TaxTypeCode>
    
                                                                                                                    <TaxAmount>0.050</TaxAmount>
    
                                                                                                                    <BaseAmount>0.240</BaseAmount>
    
                                                                                                    </ChargeTaxAmountDet>
    
                                                                                    </QtdSExtrChrgInAdCur>
    
                                                                                    <QtdSExtrChrgInAdCur>
    
                                                                                                    <ChargeValue>0.940</ChargeValue>
    
                                                                                                    <ChargeTaxAmount>0.050</ChargeTaxAmount>
    
                                                                                                    <CurrencyCode>GBP</CurrencyCode>
    
                                                                                                    <CurrencyRoleTypeCode>PULCL</CurrencyRoleTypeCode>
    
                                                                                                    <ChargeTaxAmountDet>
    
                                                                                                                    <TaxTypeRate>20.000</TaxTypeRate>
    
                                                                                                                    <TaxTypeCode>EU_VAT</TaxTypeCode>
    
                                                                                                                    <TaxAmount>0.050</TaxAmount>
    
                                                                                                                    <BaseAmount>0.240</BaseAmount>
    
                                                                                                    </ChargeTaxAmountDet>
    
                                                                                    </QtdSExtrChrgInAdCur>
    
                                                                                    <QtdSExtrChrgInAdCur>
    
                                                                                                    <ChargeValue>1.230</ChargeValue>
    
                                                                                                    <ChargeTaxRate>1.312009</ChargeTaxRate>
    
                                                                                                    <ChargeTaxAmount>0.060</ChargeTaxAmount>
    
                                                                                                    <CurrencyCode>EUR</CurrencyCode>
    
                                                                                                    <CurrencyRoleTypeCode>BASEC</CurrencyRoleTypeCode>
    
                                                                                                    <ChargeTaxAmountDet>
    
                                                                                                                    <TaxTypeRate>20.000</TaxTypeRate>
    
                                                                                                                    <TaxTypeCode>EU_VAT</TaxTypeCode>
    
                                                                                                                    <TaxAmount>0.060</TaxAmount>
    
                                                                                                                    <BaseAmount>0.320</BaseAmount>
    
                                                                                                    </ChargeTaxAmountDet>
    
                                                                                    </QtdSExtrChrgInAdCur>
    
                                                                    </QtdShpExChrg>
    
                                                                    <PricingDate>2016-06-30</PricingDate>
    
                                                                    <ShippingCharge>6.700</ShippingCharge>
    
                                                                    <TotalTaxAmount>1.120</TotalTaxAmount>
    
                                                                    <QtdSInAdCur>
    
                                                                                    <CurrencyCode>GBP</CurrencyCode>
    
                                                                                    <CurrencyRoleTypeCode>BILLC</CurrencyRoleTypeCode>
    
                                                                                    <WeightCharge>20.830</WeightCharge>
    
                                                                                    <TotalAmount>6.700</TotalAmount>
    
                                                                                    <TotalTaxAmount>1.120</TotalTaxAmount>
    
                                                                                    <WeightChargeTax>1.070</WeightChargeTax>
    
                                                                                    <WeightChargeTaxDet>
    
                                                                                                    <TaxTypeRate>20.000</TaxTypeRate>
    
                                                                                                    <TaxTypeCode>EU_VAT</TaxTypeCode>
    
                                                                                                    <WeightChargeTax>1.070</WeightChargeTax>
    
                                                                                                    <BaseAmt>5.340</BaseAmt>
    
                                                                                    </WeightChargeTaxDet>
    
                                                                    </QtdSInAdCur>
    
                                                                    <QtdSInAdCur>
    
                                                                                    <CurrencyCode>GBP</CurrencyCode>
    
                                                                                    <CurrencyRoleTypeCode>PULCL</CurrencyRoleTypeCode>
    
                                                                                    <WeightCharge>20.830</WeightCharge>
    
                                                                                    <TotalAmount>6.700</TotalAmount>
    
                                                                                    <TotalTaxAmount>1.120</TotalTaxAmount>
    
                                                                                    <WeightChargeTax>1.070</WeightChargeTax>
    
                                                                                    <WeightChargeTaxDet>
    
                                                                                                    <TaxTypeRate>20.000</TaxTypeRate>
    
                                                                                                    <TaxTypeCode>EU_VAT</TaxTypeCode>
    
                                                                                                    <WeightChargeTax>1.070</WeightChargeTax>
    
                                                                                                    <BaseAmt>5.340</BaseAmt>
    
                                                                                    </WeightChargeTaxDet>
    
                                                                    </QtdSInAdCur>
    
                                                                    <QtdSInAdCur>
    
                                                                                    <ExchangeRate>1.312009</ExchangeRate>
    
                                                                                    <CurrencyCode>EUR</CurrencyCode>
    
                                                                                    <CurrencyRoleTypeCode>BASEC</CurrencyRoleTypeCode>
    
                                                                                    <WeightCharge>27.330</WeightCharge>
    
                                                                                    <TotalAmount>8.790</TotalAmount>
    
                                                                                    <TotalTaxAmount>1.460</TotalTaxAmount>
    
                                                                                    <WeightChargeTax>1.400</WeightChargeTax>
    
                                                                                    <WeightChargeTaxDet>
    
                                                                                                    <TaxTypeRate>20.000</TaxTypeRate>
    
                                                                                                    <TaxTypeCode>EU_VAT</TaxTypeCode>
    
                                                                                                    <WeightChargeTax>1.400</WeightChargeTax>
    
                                                                                                    <BaseAmt>7.010</BaseAmt>
    
                                                                                    </WeightChargeTaxDet>
    
                                                                    </QtdSInAdCur>
    
                                                                    <WeightChargeTaxDet>
    
                                                                                    <TaxTypeRate>20.000</TaxTypeRate>
    
                                                                                    <TaxTypeCode>EU_VAT</TaxTypeCode>
    
                                                                                    <WeightChargeTax>1.070</WeightChargeTax>
    
                                                                                    <BaseAmt>5.340</BaseAmt>
    
                                                                    </WeightChargeTaxDet>
    
                                                    </QtdShp>
    
                                                    <QtdShp>

    So why are no shipping options showing in the cart? I am a bit stumped here!

    Many Thanks

    Thread Starter genusone

    (@genusone)

    Hi Mickey,

    I appreciate the response, but I’m not sure it is an issue with DHL. When I had selected the services we use in the back-end, it was returning rates. See your response here:

    From the above API response we can see that services “EXPRESS DOMESTIC 12:00” and “EXPRESS DOMESTIC” have returned rates 21.17 and 15.17 respectively. We suggest you to check all the services from admin settings and try again.

    This was in production mode, but I was still getting the following message in the cart:

    There don‘t seem to be available shipping methods. Please double check your address, or contact us if you need any help.

    So if it was returning rates before ticking all services but I was still getting that message, that says to me that I am getting the right response from the DHL server, but there is an issue with the plugin?

    You then said to check all services in the back-end, but it stopped returning rates. Why would I have to check ALL services in the back-end when we do not get most of them from DHL?

    Thanks

    Thread Starter genusone

    (@genusone)

    Hi Mickey,

    Thanks for the response, but I am using the live credentials in production mode.

    What I am confused about is why was it returning rates when I selected the correct services, now I have selected ALL services it’s not returning any rates?

    Any ideas on this?

    Many Thanks

    Thread Starter genusone

    (@genusone)

    Hi Mickey,

    Here’s the response after ticking all the services:

    <?xml version="1.0" encoding="UTF-8" standalone="no"?><res:DCTResponse xmlns:res='https://www.dhl.com' xmlns:xsi='https://www.w3.org/2001/XMLSchema-instance' xsi:schemaLocation= 'https://www.dhl.com DCT-Response.xsd'><GetQuoteResponse><Response><ServiceHeader><MessageTime>2016-06-22T17:30:31.302+01:00</MessageTime><MessageReference>1234567890123456789012345678901</MessageReference><SiteID>BRADLEYSMART</SiteID></ServiceHeader></Response><BkgDetails><OriginServiceArea><FacilityCode>IPW</FacilityCode><ServiceAreaCode>IPW</ServiceAreaCode></OriginServiceArea><DestinationServiceArea><FacilityCode>SOU</FacilityCode><ServiceAreaCode>SOU</ServiceAreaCode></DestinationServiceArea><QtdShp><GlobalProductCode>C</GlobalProductCode><LocalProductCode>G</LocalProductCode><ProductShortName>MEDICAL EXPRESS</ProductShortName><LocalProductName>MEDICAL EXPRESS</LocalProductName><NetworkTypeCode>TD</NetworkTypeCode><POfferedCustAgreement>Y</POfferedCustAgreement><TransInd>N</TransInd><PickupDate>2016-06-22</PickupDate><PickupCutoffTime>PT17H45M</PickupCutoffTime><BookingTime>PT17H</BookingTime><WeightChargeTax>0.000</WeightChargeTax><TotalTransitDays>1</TotalTransitDays><PickupPostalLocAddDays>0</PickupPostalLocAddDays><DeliveryPostalLocAddDays>0</DeliveryPostalLocAddDays><PickupNonDHLCourierCode> </PickupNonDHLCourierCode><DeliveryNonDHLCourierCode> </DeliveryNonDHLCourierCode><DeliveryDate>2016-06-23</DeliveryDate><DeliveryTime>PT12H</DeliveryTime><DimensionalWeight>0.500</DimensionalWeight><WeightUnit>KG</WeightUnit><PickupDayOfWeekNum>3</PickupDayOfWeekNum><DestinationDayOfWeekNum>4</DestinationDayOfWeekNum><PricingDate>2016-06-22</PricingDate><TotalTaxAmount>0.000</TotalTaxAmount></QtdShp><QtdShp><GlobalProductCode>1</GlobalProductCode><LocalProductCode>V</LocalProductCode><ProductShortName>EXPRESS DOMESTIC 12:00</ProductShortName><LocalProductName>EXPRESS DOMESTIC 12:00</LocalProductName><NetworkTypeCode>TD</NetworkTypeCode><POfferedCustAgreement>Y</POfferedCustAgreement><TransInd>N</TransInd><PickupDate>2016-06-22</PickupDate><PickupCutoffTime>PT17H45M</PickupCutoffTime><BookingTime>PT17H</BookingTime><WeightChargeTax>0.000</WeightChargeTax><TotalTransitDays>1</TotalTransitDays><PickupPostalLocAddDays>0</PickupPostalLocAddDays><DeliveryPostalLocAddDays>0</DeliveryPostalLocAddDays><PickupNonDHLCourierCode> </PickupNonDHLCourierCode><DeliveryNonDHLCourierCode> </DeliveryNonDHLCourierCode><DeliveryDate>2016-06-23</DeliveryDate><DeliveryTime>PT12H</DeliveryTime><DimensionalWeight>0.200</DimensionalWeight><WeightUnit>KG</WeightUnit><PickupDayOfWeekNum>3</PickupDayOfWeekNum><DestinationDayOfWeekNum>4</DestinationDayOfWeekNum><PricingDate>2016-06-22</PricingDate><TotalTaxAmount>0.000</TotalTaxAmount></QtdShp><QtdShp><GlobalProductCode>1</GlobalProductCode><LocalProductCode>1</LocalProductCode><ProductShortName>EXPRESS DOMESTIC 12:00</ProductShortName><LocalProductName>EXPRESS DOMESTIC 12:00</LocalProductName><NetworkTypeCode>TD</NetworkTypeCode><POfferedCustAgreement>N</POfferedCustAgreement><TransInd>Y</TransInd><PickupDate>2016-06-22</PickupDate><PickupCutoffTime>PT17H45M</PickupCutoffTime><BookingTime>PT17H</BookingTime><WeightChargeTax>0.000</WeightChargeTax><TotalTransitDays>1</TotalTransitDays><PickupPostalLocAddDays>0</PickupPostalLocAddDays><DeliveryPostalLocAddDays>0</DeliveryPostalLocAddDays><PickupNonDHLCourierCode> </PickupNonDHLCourierCode><DeliveryNonDHLCourierCode> </DeliveryNonDHLCourierCode><DeliveryDate>2016-06-23</DeliveryDate><DeliveryTime>PT12H</DeliveryTime><DimensionalWeight>0.200</DimensionalWeight><WeightUnit>KG</WeightUnit><PickupDayOfWeekNum>3</PickupDayOfWeekNum><DestinationDayOfWeekNum>4</DestinationDayOfWeekNum><PricingDate>2016-06-22</PricingDate><TotalTaxAmount>0.000</TotalTaxAmount></QtdShp><QtdShp><GlobalProductCode>N</GlobalProductCode><LocalProductCode>C</LocalProductCode><ProductShortName>EXPRESS DOMESTIC</ProductShortName><LocalProductName>EXPRESS DOMESTIC</LocalProductName><NetworkTypeCode>TD</NetworkTypeCode><POfferedCustAgreement>N</POfferedCustAgreement><TransInd>Y</TransInd><PickupDate>2016-06-22</PickupDate><PickupCutoffTime>PT17H45M</PickupCutoffTime><BookingTime>PT17H</BookingTime><WeightChargeTax>0.000</WeightChargeTax><TotalTransitDays>1</TotalTransitDays><PickupPostalLocAddDays>0</PickupPostalLocAddDays><DeliveryPostalLocAddDays>0</DeliveryPostalLocAddDays><PickupNonDHLCourierCode> </PickupNonDHLCourierCode><DeliveryNonDHLCourierCode> </DeliveryNonDHLCourierCode><DeliveryDate>2016-06-23</DeliveryDate><DeliveryTime>PT23H59M</DeliveryTime><DimensionalWeight>0.500</DimensionalWeight><WeightUnit>KG</WeightUnit><PickupDayOfWeekNum>3</PickupDayOfWeekNum><DestinationDayOfWeekNum>4</DestinationDayOfWeekNum><PricingDate>2016-06-22</PricingDate><TotalTaxAmount>0.000</TotalTaxAmount></QtdShp><QtdShp><GlobalProductCode>7</GlobalProductCode><LocalProductCode>7</LocalProductCode><ProductShortName>EXPRESS EASY</ProductShortName><LocalProductName>EXPRESS EASY</LocalProductName><NetworkTypeCode>TD</NetworkTypeCode><POfferedCustAgreement>Y</POfferedCustAgreement><TransInd>N</TransInd><PickupDate>2016-06-22</PickupDate><PickupCutoffTime>PT17H45M</PickupCutoffTime><BookingTime>PT17H</BookingTime><WeightChargeTax>0.000</WeightChargeTax><TotalTransitDays>1</TotalTransitDays><PickupPostalLocAddDays>0</PickupPostalLocAddDays><DeliveryPostalLocAddDays>0</DeliveryPostalLocAddDays><PickupNonDHLCourierCode> </PickupNonDHLCourierCode><DeliveryNonDHLCourierCode> </DeliveryNonDHLCourierCode><DeliveryDate>2016-06-23</DeliveryDate><DeliveryTime>PT23H59M</DeliveryTime><DimensionalWeight>0.500</DimensionalWeight><WeightUnit>KG</WeightUnit><PickupDayOfWeekNum>3</PickupDayOfWeekNum><DestinationDayOfWeekNum>4</DestinationDayOfWeekNum><PricingDate>2016-06-22</PricingDate><TotalTaxAmount>0.000</TotalTaxAmount></QtdShp></BkgDetails><Srvs><Srv><GlobalProductCode>C</GlobalProductCode><MrkSrv><LocalProductCode>G</LocalProductCode><ProductShortName>MEDICAL EXPRESS</ProductShortName><LocalProductName>MEDICAL EXPRESS</LocalProductName><NetworkTypeCode>TD</NetworkTypeCode><POfferedCustAgreement>Y</POfferedCustAgreement><TransInd>N</TransInd></MrkSrv></Srv><Srv><GlobalProductCode>1</GlobalProductCode><MrkSrv><LocalProductCode>V</LocalProductCode><ProductShortName>EXPRESS DOMESTIC 12:00</ProductShortName><LocalProductName>EXPRESS DOMESTIC 12:00</LocalProductName><NetworkTypeCode>TD</NetworkTypeCode><POfferedCustAgreement>Y</POfferedCustAgreement><TransInd>N</TransInd></MrkSrv></Srv><Srv><GlobalProductCode>1</GlobalProductCode><MrkSrv><LocalProductCode>1</LocalProductCode><ProductShortName>EXPRESS DOMESTIC 12:00</ProductShortName><LocalProductName>EXPRESS DOMESTIC 12:00</LocalProductName><NetworkTypeCode>TD</NetworkTypeCode><POfferedCustAgreement>N</POfferedCustAgreement><TransInd>Y</TransInd></MrkSrv></Srv><Srv><GlobalProductCode>N</GlobalProductCode><MrkSrv><LocalProductCode>C</LocalProductCode><ProductShortName>EXPRESS DOMESTIC</ProductShortName><LocalProductName>EXPRESS DOMESTIC</LocalProductName><ProductDesc>DOMESTIC EXPRESS</ProductDesc><NetworkTypeCode>TD</NetworkTypeCode><POfferedCustAgreement>N</POfferedCustAgreement><TransInd>Y</TransInd></MrkSrv></Srv><Srv><GlobalProductCode>7</GlobalProductCode><MrkSrv><LocalProductCode>7</LocalProductCode><ProductShortName>EXPRESS EASY</ProductShortName><LocalProductName>EXPRESS EASY</LocalProductName><ProductDesc>EXPRESS EASY doc</ProductDesc><NetworkTypeCode>TD</NetworkTypeCode><POfferedCustAgreement>Y</POfferedCustAgreement><TransInd>N</TransInd></MrkSrv></Srv></Srvs></GetQuoteResponse></res:DCTResponse>

    Thanks

    Thread Starter genusone

    (@genusone)

    Hi Mickey,

    Thanks for the response, I have checked all the services from the admin settings, but I am still getting the following when in the checkout:

    There don‘t seem to be available shipping methods. Please double check your address, or contact us if you need any help.

    Any ideas?

    Thanks

    Thread Starter genusone

    (@genusone)

    *bump

    Thread Starter genusone

    (@genusone)

    Any ideas??

    Thread Starter genusone

    (@genusone)

    Thanks for the response…

    I didn’t think that W3 caches the WP admin system? The site is on quite a high power dedi and the issue is not with the front end of the site, it is the loading of the edit and product list pages. I need some way of maybe disabling categories from these views so they don’t have to be loaded every time.

    Any ideas anyone?

    If you are comfortable editing your theme, you can do the following…

    In your header.php file around the part of code you don’t want add the following…

    <?php if (!is_page('')) { ?>

    ***** The Header Code is HERE *****

    <?php } ?>

    And within the quotes: is_page(”), put the page ID and that will make it so the header will not show on that page only.

    Hope this helps

    Oh no! Can they not reset it for you?

    Well, in order position the text correctly, the div that all of your content is wrapped around needs to be set to position:relative in the css, it is usually called #wrapper.

    If you add the following code just under your wrapper div, likely to look like this: <div id=”wrapper”> in your header.php file:

    <div class=”top_text”>
    This is your text…
    </div>

    And then add the following code to your stylesheet/css:

    .top_text{
    position:absolute;
    top:0;
    left:0;
    background:#0099CC;
    color:#FFF
    padding:10px;
    }

    That will put a blue box at the top left of your site, but you can play around with the css to get it to look how you want.

    Hope this helps

    No problem. Go to my website Here and you will see an email address at the top next to the logo.

    1. Download FileZilla
    2. Connect to your server using FTP login details provided by your host.
    3. Go to your theme’s folder i.e. /wp-content/themes/YOUR THEME
    4. Then download your functions.php file and open with notepad
    5. Make the change to the file as above
    6. Replace the file with your correct copy

    That should do it

    What do you mean by border? The line around a page?

    It may be possible with css (position:absolute) and some custom code.

Viewing 15 replies - 1 through 15 (of 23 total)