generator16

I also use Edge…hmm I don’t know why it happend like this, but as long as I can fix it by just changing my browser it’s okay =P

Thank you

…..Okay, that’s interesting. I just changed my browser to test the plugin in there and it works!!

Problem solved! The Plugin does not work with “Windows Explorer” but with “Google Chrome”

Thanks for your response!

Well, no there is no error shown, but also the preview mode doesn’t show my changes. It’s weird, it’s like the saving button doesn’t want to work…

Where do I confirm that I’m using the admin account?

Justina

Hello Anne,

I got the same issue, it’s really annoying because the whole system doesn’t work out like it should. I got the feeling too that the support team 1. doesn’t answer and 2. they need 100 tries to understand the problem of their users.

May I ask you to explain a bit more specific what you did to delete “admin” in the dropdown? Where do I found the stored staff IDs?

Best wishes

Hello there,

same here, I set up two requests a week and two weeks ago, using the contact form given above, but no answer yet.