Geek Goddess

Thank you! I’ll watch for a plugin update to be pushed out. ??

No problem! At least we found what the issue was. ??

I was hoping that was all…but I also saw a whole lot of javascript errors on the site. If something is uncaught it can break jQuery from running properly. I ran some tests and when I disabled the thickbox script, the recaptcha showed up. I saw that Thickbox was throwing a javascript error, so I thought it might be the culprit. You might try using a different modal popup script. I’m afraid I have no control over other scripts that have errors in them.

Hi SSmeredith,

I took a quick look and you have Contact Form 7 running in your site with the recaptcha turned on for that. This is interfering with my plugin. You can’t have two plugins inserting recaptcha code at the same time. ?? Try deactivating ContactForm7 and let me know if that fixes it.

Oh, I totally agree! Didn’t think your comment was anything negative towards me at all. I appreciated the suggestion of updating that single line of code. And I agree – I was super unhappy with the fact they left that in core but removed the “off” switch! Unhappy enough that I wrote a plugin. ??

Yes, I mention it’s a single line of code. ?? Some people don’t want to edit their functions.php file though, so it’s a quick install. Good point on the code update however. I’ll leave myself a reminder to do that. Thanks!

GG

I’m not the plugin author, but this is a known issue right now when using this method. Infusionsoft support is working on a fix: (from the Infusionsoft Known Issues website)

ContactService.addWithDupChecking isn’t allowing duplicate checking to be done within a set amount of time
Apps/API Last Updated: 04/06/2017
Issue Number: 747256

Date Reported:
04/06/2017

Summary:
We have identified the change in the Infusionsoft API that caused a duplicate request error to be returned when the same data was sent into the ContactService.addWithDupcheck method with 5 minutes of each other.

We are going to fix this issue so that if you submit a duplicate request, you’ll get the same contact id back as you did the first time you sent in the data.

We will update this post when this fix goes live through a case that is created

Alternative Solution:
Add a 5 minute delay between when the same contact can be added to Infusionsoft and when they were last added.

I’m afraid the reCaptcha won’t display without javascript support unless you add in some custom coding that is beyond the scope of this plugin.

I may add that in as an option in a future release though. Thanks for mentioning it!

For more information on what can/cannot be done with reCaptcha, please refer to the FAQs: https://developers.google.com/recaptcha/docs/faq

Hello, YES, you can change the width of the reCaptcha. You will have to make some CSS changes, but it’s possible. Please read the very popular blog post on my website that explains how to go about it: https://geekgoddess.com/how-to-resize-the-google-nocaptcha-recaptcha/

Hi Matt,

The plugin is set up for only a single form on a page. There is a way to have multiple forms on a page and have a separate reCaptcha for each one, but it involves custom programming with your div names and is beyond the scope of this plugin.

I may look into adding in this functionality, but for now you can only have a single form on a page in order to have the reCaptcha added properly.

IF you’re saying you have one form on your homepage that you want the reCaptcha on, and a second form that you don’t want it on, then simply remove the “infusion-form” class from the form you DON’T want the reCaptcha on, and it won’t try to attach to that form anymore. Obviously you can only do this if you’re not using the javascript snippet to insert the Infusionsoft form.

Hope that helps.

GG

I see the plugin is installed there, but I also see there is an error being thrown in the javascript provided by the Avada theme. It looks like the version of the theme you’re running is 3.8.4 and the current version of Avada is 5.1.4. The error being thrown on your site is a change in jquery that happened a year or so ago. Can you please update your theme and see if that fixes the issue? If there is a jquery error being thrown, no other jquery script will work properly, so the plugin code won’t work until the error in your theme file is fixed.

The plugin author could confirm, but as far as I know this can’t be used with WooCommerce. It’s meant for standalone infusionsoft order forms that then go to one-click upsells as their thank-you page.

You can integrate Infusionsoft with WooCommerce using something like InfusedWoo, but I don’t know if that does one-click upsells.

Not my plugin, but it requires an order id be sent to it because it’s an upsell from a previous order. This means you need to have your main product purchased first, make sure parameters are passed to the thank-you page (the page with your one-click-upsells) and then the plugin’s script will know who the contact is and what the previous order was. In other words, you can’t just click on the upsell without having a regular order precede it. If you want to test, just follow the entire purchasing sequence feom original product purchase to upsell and it should work fine.

Hi Shaun,

There isn’t anything natively in GF that I’m aware of that will allow you to merge multiple fields into a single one. I did see a PHP script someone had created to do this using merge tags, but it had problems if someone had to resubmit the form (i.e. if they made a boo-boo on first submission).

I would probably solve this issue by creating a hidden field that would map to the ContactNotes Infusionsoft field and have the hidden field auto-populate via some custom javascript.

The authors of the GF Infusionsoft plugin could also probably write something that would allow this (something like having multi-select drop-downs available for each field map instead of single select), but it would mean a lot of coding on their part. ??

Other than the javascript option (which means custom coding), you could trigger a tag that put them into a sequence that would run an http post to an API script (which also means custom coding) that would take the values of the fields you wanted to merge and would then append them to the Person Notes. So, it looks like if you want to do this, you’re looking at some custom coding.

Hi Shaun,

This is already available if it’s what I think you mean…

Just create your field in Gravity Forms (i.e. create a field called “Notes” or whatever you want to call the field where the content gets appended to the notes) then when you map the fields, select “ContactNotes”. This will append anything you put into your “Notes” field into the contact record’s “Person Notes”.

If you’re talking about adding a note to the bottom of the contact record, that’s another story…but I’m guessing you may mean the Person Notes.