GDGerlach344

Thanks for the info. It appears both plugins have opted to use the “my personal name@company name.com” email address instead of the default “[email protected]”. That’s OK with me since the address they’re using is undeliverable. If anyone tries to use it for spam, it won’t work.

Please reply to my last post which I made nearly two weeks ago.

All other default WordPress emails with other plugins are sending successfully. I went into the list of Subscribe2 subscribers and was able to successfully send an email to one of the other administrators. I read through all of the FAQs using the link you posted above and everything was in order. I spoke with my ISP and although their server log shows post commands when people click on the Subscribe2 subscribe button, there is no indication on the server log that any attempt to send a confirmation email from your plugin was made. No such errors were posted on the server log.

I disabled the WP Mail SMTP plugin which I assume would force all email to be sent via the wp_mail() function. It still doesn’t work. Are there any settings in your plugin I need to check?

@ashiquzzaman,

I deactivated all other plugins and that didn’t fix the problem. Should I be using the plain old wp_mail() function or should I install a SMTP plugin such as
WP Mail SMTP?

Yes. The error messages says:

There was a problem spawning a call to the WP-Cron system on your site. This means WP-Cron events on your site may not work. The problem was:
cURL error 28: Connection timed out after 3001 milliseconds

My web host (Website Source) says they can’t find any problems on their end. Anything I should point them to?

Bryle,

I contacted the company that hosts my website and I ran a back-up while we were on the phone. He said he saw this same PHP error message generated quite a few times during the back-up:

[Tue Jul 28 10:01:50.849258 2020] [fcgid:warn] [pid 29274:tid 140294569817856] [client 162.211.39.103:36323] mod_fcgid: stderr: PHP Warning: preg_replace(): The /e modifier is no longer supported, use preg_replace_callback instead in /var/www/vhosts/gerlachproductions.com/judygerlach/wp-content/plugins/maintenance-mode/maintenance-mode.php on line 1, referer: https://judygerlach.com/wp-admin/options-general.php?page=updraftplus

It refers to another plugin I use called Maintenance Mode. Could that plugin be causing the problem? The admin said their servers were using PHP version 7.0.33

No, it didn’t fix the problem but I found a workaround by moving the widget in the secondary area up into the primary area.

Got it. Thanks!

Let’s say a customer buys products without creating an account. A few weeks later, they decide they want an account so they can access their information. How do they create an account that will show all of their previous purchases?

OK will do.

I have resolved everything in this post. Thanks.

Thanks for the info. I do have PayPal sandbox set up and for some reason when I do a test purchase, I do not receive a buyer email that has the download link. When I go to the sandbox, I see a receipt notification from PayPal, but no buyer email from my website. How do I see what a buyer confirmation/link email looks like?

To clarify, when I do a test using PayPal sandbox, I know to check the “Test Mode” box. But there are three Payment Gateway options:

PayPal Standard
Test Payment
Amazon

Should I check PayPal Standard or Test or both?

And… Once a buyer has downloaded a file can they forward the email that has the download link to a friend so they can download it for free?

Yes. Thanks!

Ethan,
I’m not a beginner. I add code to web files frequently. Are the e-mail address suggestions coming from your plugin or are they coming from the WordPress install?

To which file do I add the code?