gbenoit

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Viewing 14 replies - 1 through 14 (of 14 total)
  • Thread Starter gbenoit

    (@gbenoit)

    This is what I think. There is no question mark in my WP site, it is on the other site. Even if they are doing wrong, I suppose I will need to understand and adapt to their mistake.

    Thread Starter gbenoit

    (@gbenoit)

    Thanks for the tips.
    Actually, it doesn’t work, probably for a “?” instead of “/” need reason. But I think the problem comes from the other internet website where I want my pdf files to be shown. I must dig on this issue, and will update my request if any help needed, or close it if I am good.

    Thread Starter gbenoit

    (@gbenoit)

    Today, I solved my problem. The changes I made on my admin site was actually not at the correct place. I don’t know why (the IT agency created it) but for some of our website pages, in the admin site, the special group is full of text which are also written inside some fixed pages. I made the changes in the special group, but I had to make them in the fixed pages. I got it and it worked.

    But thank you for your advice anyway, that may help other users.

    • This reply was modified 5 years, 4 months ago by gbenoit.
    Thread Starter gbenoit

    (@gbenoit)

    Actually, my website still won’t show the changes made in the WP admin site. I check the website in other PC and still not showing. So I think it is not a problem of cache.
    The change I made in the WP admin is a text located at a special group we called “product line up”, inside a taxonomy group called “lens type”, inside one “taxonomy” (I am not sure of the words because I have Japanese version of WP). Anyway these changes won’t show on the website, and for this kind of text, contrary to normal fixed pages, I have no “preview button”.
    What could be the reason for not showing the updated text ever ?

    Thread Starter gbenoit

    (@gbenoit)

    Thx for the tips.
    I tried but it didn’t work.
    I flushed the browser cache, I flushed with the OS disk clean up the internet temporary files and the temporary files. And I flushed the WP Super Cache.

    I think I missed something. I want to try “Purge Varnish” or “FlushMemcache”. Must try it myself (no support from provider). Are these pluggins I can install and operate ?

    Naoさん

    お疲れ様です。

    私は同じ問題（問合せ画面に、「確認」ボタンを押すと、確認画面が表示されず、代わりに最初の問合せフォームに入力が全部消される状態が表示されます）ですが、解決方法がどうも違うみたいです。
    フォームのhtmlですが、「固定ページ」の中の該当ページも、「MW WP　Form」の中の該当ページにも「<form>」がなくて、近い物というエバ”[mwform_”だけです。

    一つ、もしかして引っ掛けてるかと思いのは「MW　WP Form」のURL設定はこのようになっています：
    入力画面URL　→　/contact/
    確認画面URL →　/contact/
    完了画面URL　→　/thanks/
    エラー画面URL　→/contact/

    入力と確認の画面が同じURLが普通がどうか分からなくて、こちらが原因かなあと疑います。

    ご教授のほどよろしくお願いいたします。

    ブノワ

    Thread Starter gbenoit

    (@gbenoit)

    Thanks for the advice reg Theme support channel, I will check this. Thanks also a lot for the way to show code in WP forum topic in a proper way. Being very new to this, such nicely explained advices are precious to me. Thx a lot.

    Thread Starter gbenoit

    (@gbenoit)

    Maybe my problem comes from the fact I stopped the WP-Members plugin ? I tried to switch it again and so not effect, but due to some cookies or things like that, despite I try and clean all my navigation data, the changes I make in WP takes always long time to show up on the site.
    Anyway my will is to keep stopped the WP-Members plugin and still get the header_user.php correctly display on specific pages.

    Thread Starter gbenoit

    (@gbenoit)

    Thanks for your advice.

    I search on my header_user.php file, before (when it appeared correctly) and now (when it doesn’t appear). I don’t understand most of the language, but searching for “user” keyword”, I found this : <meta name=”viewport” content=”width=device-width,initial-scale=1,user-scalable=no,maximum-scale=1,minimum-scale=1″>. But the text was same for both files.

    Here belove is my header_user.php file :
    https://nippon-lens.co.jp/wordpress/wp-admin/theme-editor.php?file=header_user.php&theme=tpl
    But I guess this link in on my WP admin site so need password. Here below is the header_user.pho file full text. Can anyone check for me where is determine to which user the header is shown ?

    <!doctype html>
<html lang="ja">
<head>
	<!-- Global site tag (gtag.js) - Google Analytics -->
<script async src="https://www.googletagmanager.com/gtag/js?id=UA-125337467-1"></script>
<script>
  window.dataLayer = window.dataLayer || [];
  function gtag(){dataLayer.push(arguments);}
  gtag('js', new Date());

  gtag('config', 'UA-125337467-1');
</script>
	<meta charset="utf-8">
	<meta name="viewport" content="width=device-width,initial-scale=1,user-scalable=no,maximum-scale=1,minimum-scale=1">
	<meta name="description" content="">
	<title></title>
	<link href="https://maxcdn.bootstrapcdn.com/font-awesome/4.7.0/css/font-awesome.min.css" rel="stylesheet">
	<link href="<?php bloginfo('template_url'); ?>/css/reset.css" rel="stylesheet" />
	<link href="<?php bloginfo('template_url'); ?>/css/style.css" rel="stylesheet" />
	<link href="<?php bloginfo('template_url'); ?>/css/sp.css" rel="stylesheet" />
	<link rel="stylesheet" type="text/css" href="https://cdnjs.cloudflare.com/ajax/libs/animate.css/3.5.2/animate.css">
	<script src="https://ajax.googleapis.com/ajax/libs/jquery/1/jquery.min.js"></script>
	<script src="https://cdnjs.cloudflare.com/ajax/libs/wow/1.1.2/wow.min.js"></script>
	<script src="https://cdnjs.cloudflare.com/ajax/libs/object-fit-images/3.2.3/ofi.js"></script>
	<script src="<?php bloginfo('template_url'); ?>/js/respond.src.js"></script>
	<script src="<?php bloginfo('template_url'); ?>/js/common.js"></script>
	<?php if ( is_home() || is_front_page() ) : ?>
	<script src="<?php bloginfo('template_url'); ?>/js/top.js"></script>
	<?php else: ?>
		<script src="<?php bloginfo('template_url'); ?>/js/SecondImg.js"></script>
	<?php endif; ?>
	<?php wp_head(); ?>	
</head>
<body>
	<!-- header -->
	<header class="fixed">
		<div class="tel sp_none">
			<ul>
				<li><a href="tel:0724232421"><i class="fa fa-phone" aria-hidden="true"></i> 072-423-2421</a></li>
				<li class="lang"><a>/en"><i class="fa fa-caret-right" aria-hidden="true"></i> English</a></li>
				<li class="lang">
					<a>/legacy"><i class="fa fa-caret-right" aria-hidden="true"></i> 旧サイト
					</a>
				</li>
			</ul>
		</div>
		<div class="tagline clearfix">
				<div class="fb sp_none">
					<a href="https://www.facebook.com/Nipponlens/" target="_blank" rel="noopener noreferrer"><img />/img/fb.png" alt="facebook"></a>
				</div>
			
			<div class="logo">
				<a>/"><img />/img/logo.png"></a>
				<p class="">眼鏡レンズメーカー / 日本レンズ工業株式会社</p>
			</div>
		</div>
		<nav class="nav sp_none" id="pc_nav">
			<ul class="user">
				<li><a>/user_top">眼鏡店専用サイトトップ</a></li>
				<li><a>/specification">レンズ仕様</a></li>
				<li><a>/schedule">納期表</a></li>
				<li><a>/price">当店価格表</a></li>
				<li><a>/pop">販促資料</a></li>
				<li><a>/partner">ビジョンケアパートナークラブ</a></li>
			</ul>
		</nav>
	</header>

	<div class="pc_none">
		<div class="sp_tel pc_none"><a href="tel:0758413031"><i class="fa fa-phone" aria-hidden="true"></i></a></div>
		<div id="nav-drawer">
			<input id="nav-input" type="checkbox" class="nav-unshown">
			<label id="nav-open" for="nav-input"><span></span><span></span><span></span></label>
			<label class="nav-unshown" id="nav-close" for="nav-input"></label>
			<div id="nav-content">
				<div class="box">
					<ul>
						<li><a>/user_top">眼鏡店専用サイトトップ</a></li>
						<li><a>/specification">レンズ仕様</a></li>
						<li><a>/schedule">納期表</a></li>
						<li><a>/price">当店価格表</a></li>
						<li><a>/pop">販促資料</a></li>
						<li><a>/partner">ビジョンケアパートナークラブ</a></li>
					</ul>
				</div>
			</div>
		</div>
	</div>
</header>
<!-- header -->
    • This reply was modified 5 years, 4 months ago by bcworkz. Reason: code fixed
    Thread Starter gbenoit

    (@gbenoit)

    Then I solve the export user issue. Indeed I needed to update my PHP version. Chad, thanks again for giving the solution, hard to find alone for an amateur.

    Thread Starter gbenoit

    (@gbenoit)

    Sorry, I find the answer to my above question. I need to update my PHP through the hosting company’s control panel page. (I am novice in the Internet world, but finding that on WP, some items like plugins or WP version can be updated on WP and other like PHP cannot seems to me very unconvenient, so a service intended to amateurs).

    Thread Starter gbenoit

    (@gbenoit)

    Hi Chad,

    Thanks a lot. Indeed my WP page tells me that I need to update my PHP version, but it doesn’t show me any link where I can do this. Then it also tells me that I can update my WordPress version to 5.2.1 but it requires PHP 5.6.20 or higher which I don’t have so I can’t update WordPress either…

    Can anyone please let me know where to go to upgrade my PHP version ?

    Kind regards,

    Benoit

    Thread Starter gbenoit

    (@gbenoit)

    Hi George,

    Thanks. Noted for the dedicated support, I will move this topic to there. Just regarding your answer, thx. I tried to disable “WP Members” plugin, but then, the “Export” button inside “Users” disappeared.
    So I will keep searching for help in the dedicated forum.

    Thanks

    Benoit

    Thread Starter gbenoit

    (@gbenoit)

    Just found the solution in another topic : just install the plugin “Classic Editor” and activate it ??

Viewing 14 replies - 1 through 14 (of 14 total)