Dohole Goraksha

Hi @searancher,

Please goto Support Plus -> Settings -> Custom CSS and put below css code
#wpspLoginAndSignUpDiv {
margin: 5px 0;
width: 95%;
}

Hi @peterricci,

Are you using cPanel email piping? We are going to remove cPanel email piping because of security reason. Please use our IMAP email piping. Please click on this link for more details to setup imap email piping https://www.wpsupportplus.com/knowledgebase/imap-email-piping/

Hi @twd,

Yes it is possible through customization. We also provide the paid customization. Please click here for more details https://www.wpsupportplus.com/paid-customization/.
If you are interested please create a guest ticket on our site.

Hi there,

Thanks for the explanation. Unfortunately, it is not possible right now. We are working on filters so it will be available in next version.

Hi @alynnt,

Please goto Support Plus -> Settings -> Custom CSS put below CSS
#wpspBtnApplyFrontTicketFilter{
display:none;
}

Hi @beezer26164,

Please share your support ticket page url if it is public or create ticket on our site.

Hi @alynnt,

Have you checked settings at Support Plus > Settings > Role management? Please confirm that you did not have given agent or supervisor capabilities to user.

Hi @daron4ever,

Please goto Support Plus -> Settings -> Guest Tickets and check guest ticket setting.

Hi there,

To view the ticket list on mobile you have to scroll horizontally. If you have any other responsive view issue please share the screen-shots of the issue.

Hi there,

I do not understand your requirement. Can you please explain it more detail?

Hi @bertran,

Yes, the sorting is possible in back-end only for now and there is no such setting available in current version of the plugin.

Hi there,

What is the image size usually?

Hi @sur,

Please use below link to create guest ticket on our site.
https://www.wpsupportplus.com/support/

Hi @restontechwiz,

Yes, correct.

Hi @restontechwiz,

Only canned reply creator can do the edit or delete operation on the replies. Public canned replies only used and can’t be modified.