gasparal

So is there any update on this? I’m still seeing that Stripe Gateway 4.3.2 has not been tested with WooCommerce 4.0.

Thanks–

Al

Ditto.

ok. That’s a thought. The customer uses earthlink.net for email. I think they may be a bit more proactive than some. I appreciate the advice.

Thanks–

Al

That did it. Royal pain that I have to ask the host to clear the cache. Apparently, not an option for clients…

Thanks!

Never mind. I just turned off the requirement to login. I would have preferred to have the users authenticate, but this works. Of course, if there is a way to do it with authentication, please let me know.

Thanks–

Al

Well, that sounds doable, but I’ll welcome the feature when you have it. I’m thinking that this sounds about the same as restoring from a backup to a new location, but maybe it will be a little better.

Thanks!

–Al

I think I have fixed it, Rene. I thought about it, and decided that since the incognito browser worked, it might be something with cache. I removed all of my cached files and then cleared all my cookies for the site. Now I can get in. How it got into that weird state overnight, though, I have no clue.

Thanks–

Al

Well, I am now more confused than before…

I had a second staging site created in WP-Staging (created right after the first when I was experimenting). I just tried that site. It comes up fine, and I can get to the dashboard/backend without an issue.

And it gets odder. If I right click on the staging site that isn’t behaving and have it open in an incognito window (but not just another window), it works fine. The one other difference I see is that it prompts me for login/password.

–Al

• This reply was modified 6 years, 3 months ago by gasparal.
• This reply was modified 6 years, 3 months ago by gasparal.

As for Divi. Apparently, the Divi Builder does not work properly with the Woocommerce shop page. My only choice is apparently to do the short code.

–Al

I think it is a caching issue. I’ll play a bit.

Thanks!

I have contacted Divi support. Thanks!

ok. It seems that something with Divi and the Divi Builder is causing the problem. If I switch to the Storefront theme and leave the Divi Builder plugin activated, the problem persists. If I deactivate the Divi Builder plugin, the categories appear properly on the Shop page. Whether or not Divi Builder is active, if I use the Divi theme, I experience the problem. I also noticed that if I create a new page in Divi and add a Divi “shop module” to that page, it also exhibits the same problem with categories as does the Woocommerce Shop page. It sounds like there is some conflict then with the Divi theme and the Divi Builder and Woocommerce…

Thanks for any advice.

Hang on. It gave me the unformatted login page rather than the nice wp-login form, but that page actually accepted my login and password; so we’re good. Thanks again!

–Al

Hi Rene,

Your fix worked fine on our test site. Thank you very much! I tried installing wp-staging on another site, and it is exhibiting the broken behavior. Is your new version available from Add Plugins or should I wait a little longer?

Thanks–

Al

Thanks! Basically, that is exactly what I did. I activated Storefront and deactivated Divi. I will try it again. Maybe I missed a plugin. I am doing this on a staging site; so I’m good there.

–Al