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  • So, I went into my PHP admin and accessed the wp_options table and my active_plugins is set to a:0:{} which means the plugins are all deactivated.

    Not real sure where to go from here. Spoke with GoDaddy and they weren’t sure a back up would fix the problem based on everything I’ve already tried.

    Anyone else got any ideas?

    Ah. Yeah, I’m in the testing folder.

    Last week, I completed deleted the entire testing folder, recreated it, downloaded a fresh install of WordPress and still couldn’t get it to work.

    Thanks for your feedback.

    Alright, so I just went to the FTP and completely deleted the plugin directory folder and accessed the website with the same error.

    I added a new plugins directory with nothing it and got the same results.
    Cleared my cache, tried different browsers.

    Here’s what GoDaddy had to say after doing the restore:

    We have restored your content from the date specified. It appears an error is being thrown on your website of:

    Fatal error: require_once() [function.require]: Failed opening required ‘loader.php’ (include_path=’.:/usr/local/php5_3/lib/php’) in /home/content/38/9815338/html/testing/wp-content/plugins/custom-content-type-manager/index.php on line 110

    As the restore you requested did not correct this issue we recommend getting in touch with the plug-in provider for additional support and reviewing the link we provided above.

    The only thing I can think to do is ask them to go farther back with the restore and see if that does anything.

    It’s a testing site and it’s password protected.
    This is what it displays:

    Warning: require_once(loader.php) [function.require-once]: failed to open stream: No such file or directory in /home/content/38/9815338/html/testing/wp-content/plugins/custom-content-type-manager/index.php on line 110

    Fatal error: require_once() [function.require]: Failed opening required ‘loader.php’ (include_path=’.:/usr/local/php5_3/lib/php’) in /home/content/38/9815338/html/testing/wp-content/plugins/custom-content-type-manager/index.php on line 110

    That’s also all the source code displays.

    I need some help with this.

    I updated the plugin and my site crashed. I can’t access the website or the admin section.

    I’ve gone in, renamed the plugin folder, removed the entire wordpress directory, tried a fresh install and I am still getting the error.

    I even contacted GoDaddy and had them restore the last known best back up prior to updating the plugin and it didn’t fix the problem either.

    Any fix on this? It sounds like you guys are still able to access your admin sections. I’m not able to.

    Thread Starter garyweldy

    (@garyweldy)

    I’ve slowly watched my post fall to page 3. The site has been down ALL day and at this point, I have no idea how to proceed.

    Does anyone know what the error above means and how to fix it so I can access the admin section again?

Viewing 7 replies - 31 through 37 (of 37 total)