garbagedisco

Just confirming that this is now working as expected.

For anyone who might have the same issue at any point, I had a blanket exclude on node_modules directories in my .gitignore file, this was causing a required file within the plugin to be excluded from the deployment.

This can now be considered as closed, thanks again for the help @juanfra

Yes of course, I’ll contact you via slack with the login

Hi again,

I totally agree that disabling it isn’t an idea approach to take if you use a lot of plugins, I very rarely use anything other than ACF Pro so its not an issue for me normally.

After disabling all plugins and switching to the 2021 theme I still have the same error

jquery.min.js?ver=3.5.1:2 jQuery.Deferred exception: window.A11yDialog is not a constructor TypeError: window.A11yDialog is not a constructor
    at https://example.com/wp-content/plugins/the-events-calendar/common/src/resources/js/dialog.min.js?ver=4.13.0.1:1:267
    at Array.forEach (<anonymous>)
    at HTMLDocument.t.init (https://example.com/wp-content/plugins/the-events-calendar/common/src/resources/js/dialog.min.js?ver=4.13.0.1:1:220)
    at e (https://example.com/wp-includes/js/jquery/jquery.min.js?ver=3.5.1:2:30005)
    at t (https://example.com/wp-includes/js/jquery/jquery.min.js?ver=3.5.1:2:30307) undefined
S.Deferred.exceptionHook @ jquery.min.js?ver=3.5.1:2
t @ jquery.min.js?ver=3.5.1:2
setTimeout (async)
(anonymous) @ jquery.min.js?ver=3.5.1:2
c @ jquery.min.js?ver=3.5.1:2
fireWith @ jquery.min.js?ver=3.5.1:2
fire @ jquery.min.js?ver=3.5.1:2
c @ jquery.min.js?ver=3.5.1:2
fireWith @ jquery.min.js?ver=3.5.1:2
ready @ jquery.min.js?ver=3.5.1:2
B @ jquery.min.js?ver=3.5.1:2
jquery.min.js?ver=3.5.1:2 Uncaught TypeError: window.A11yDialog is not a constructor
    at dialog.min.js?ver=4.13.0.1:1
    at Array.forEach (<anonymous>)
    at HTMLDocument.t.init (dialog.min.js?ver=4.13.0.1:1)
    at e (jquery.min.js?ver=3.5.1:2)
    at t (jquery.min.js?ver=3.5.1:2)

This is running in Chrome Version 89.0.4389.114 (Official Build) (x86_64) on a Mac
(I should have mentioned that at the start)

The same issue is present in Firefox 87.0 (64-bit) – also a Mac

Another small update on this.

On my local machine running the site with a port number eg: https://localhost:4012 I don’t get the error and the user is able to purchase tickets

On the staging server using a subdomain eg: (https://staging.example.com) it fails.

Is this somehow related to the fact no domains/websites are added in my account?

The setups are identical apart from the domain name.

1: The theme I’m using is 100% custom built by myself and calls in jQuery from the Google CDN, just before the footer like so;

<script src="https://ajax.googleapis.com/ajax/libs/jquery/3.4.1/jquery.min.js"></script>
<?php
	wp_footer();
?>

Originally I deregistered jQuery loading via WP to prevent 2 copies of the libary loading in.

I have tested this with and without the jQuery loaded from Google’s CDN and the error remains in place with just the WP version.

2: The attendee registration isn’t active, but they are limited quantities

I think I wrote down the wrong numbers before sorry about that but I have updated tall again to the latest and this is still happening;

Running:
WP 5.7
Event Ticket: Version 5.1.2.1
Event Ticket Plus: Version 5.2.2.1
Event Calendar: Version 5.5.0.1
Event Calendar Pro: Version 5.5.0.2

Error in console:

jquery.min.js:2 jQuery.Deferred exception: window.A11yDialog is not a constructor TypeError: window.A11yDialog is not a constructor
    at https://example.com/wp-content/plugins/the-events-calendar/common/src/resources/js/dialog.min.js:1:267
    at Array.forEach (<anonymous>)
    at HTMLDocument.t.init (https://example.comk/wp-content/plugins/the-events-calendar/common/src/resources/js/dialog.min.js:1:220)
    at e (https://example.com/wp-includes/js/jquery/jquery.min.js:2:30005)
    at t (https://example.com/wp-includes/js/jquery/jquery.min.js:2:30307) undefined

jquery.min.js:2 Uncaught TypeError: window.A11yDialog is not a constructor
    at dialog.min.js:1
    at Array.forEach (<anonymous>)
    at HTMLDocument.t.init (dialog.min.js:1)
    at e (jquery.min.js:2)
    at t (jquery.min.js:2)

These errors only fire on pages where a ticket is added.

It completely prevents the person from buying tickets.

On a side note, I’ve noticed in my account that under websites nothing is listed at all, despite adding the api keys to the plugins, would this be related?

its only running on a windows server simply because that’s all what the hosting company provided when we signed up. Reason why we went with them was because of their support they offer, very good for tech etc, we also wasn’t 100% sure if were were going to do the wordpress route or something in ASP.

We most likely we will be moving it once the contract comes up for renewal because I have a dedicated server (no windows) of my own now.

OK Thanks all of you seem to have been resolved – a problem with my ISP

its been a couple of days and this only seems to be happening to myself. The other guy that updates the site with me has no problems whatsoever. I think I’ll drop the hosts a line just incase its something to do with them.

We are hosted with https://www.easy-cgi.com in the states and I know its not the best but we are on a windows server (on their basic package https://www.easy-cgi.com/basic_hosting.html).

ok this seems to have fixed itself so no need to reply, not sure how or why it didn’t work straight away.