Gal Dubinski

@homerecords thanks for taking the time to write back ??

We offer much more than a simple popup/dialog box and we have integrations with many other platforms therefore we can’t really provide a built-in editing ability ??

You’re the only one that can remove/change a review, so I’d be really happy if you could give Poptin a try and rate it based on the product itself.

How does that sound?

@homerecords

Hi there, I’m really sad to hear that you had a bad experince using our plugin.

Poptin requires you to open a free account that’s connected seamlessly with your WordPress website, like many other SaaS products.

We put a lot of effort into the product and customer service. Are you open to talk with me about your review? You can reply here or ping me at [email protected] – I’ll do my best to convince you we deserve better than 1 star ??

@pinecones I’m very happy you liked the plugin ??

You can always dismiss that notification and never see it again. Have you tried to do that?

@vfonsah Thanks for the feedback! Would you mind dropping me an email at [email protected] – I’d love to ask you some questions regarding your experience ??

Fixed ??

@mehradz I’m really sad to hear that you’ve decided to stop using the plugin because of that. You can easily dismiss that notification by clicking on the X or the Dismiss button, and you shouldn’t see this notification ever again.

If you need further help, don’t hesitate to email me at [email protected]

@tobifjellner thanks for the feedback ??

We’re working on a new release, we’ll take care of your suggestions once we launch it

We might release a general fix in the future, we’ve added this to our roadmap ??

Please email [email protected] and she’ll try to help ??

@4090-1 if you select any of the none-Google fonts, it shouldn’t load Google fonts ??

If you still have issues, please contact [email protected] and we’ll do our best to help

@meiandning it should get updated automatically ??
Please contact [email protected] and we’ll do our best to help out

Please update to the latest version, we’ve fixed these issues ??

@paulfreq please update to the latest version, we’ve fixed this issue ??

@mte90 please update to the latest version, we’ve fixed this issue ??

@chancead we just got your email, Karina will answer you shortly and you can take it from there ??