Gal Dubinski

can you please send an email to [email protected] ? let’s schedule a team viewer session and find out the problem. there might be a conflict with other plugins

@sudipb thanks for updating ??

Hello @sudipb ??

I’ve checked your display rules and seems like you’re targeting just 2 pages, and you’ve also added a title tag targeting option, but instead of entering a title, you’ve entered your pages’ URLs.

I suggest you turn off the title tag targeting and test again in incognito mode in those 2 URL:
/home/
/rants/

After you do that, it should work for you. Please test in incognito mode ??

• This reply was modified 6 years, 2 months ago by Gal Dubinski.

If you need further help please let me know, otherwise can you please remove your negative review?

P.S.
If you can send a link to the page with the broken support link that would really help us

Yeah but if a user is not logged in to FB then the user needs to login in order to send you a message via messenger. This is the way it works with every web-based messenger platform (also on mobile).

I don’t see a broken support link, can you please send me a link to the page with the broken link?

That’s just not true. You can go to https://premio.io/ and click on the Chaty widget (bottom left side). Then, click on FB Messenger and you’ll get a window that allows you to initiate a FB messenger chat.

Check out this screenshot.

You’re more then welcome to contact me if you have any questions about it.

That’s an awesome idea! Currently, you can’t change that. We’ll definitely consider adding this feature to one of our feature releases.

We’ve created a PHP 7.2 environment to test it out, and it works perfectly ??

Seems like it’s a conflict with another plugin, can you please send me a link to your website to [email protected]? We’ll continue investigating from there

Gal

@un_rick can you please send me the email address you’ve signed up with so I can test your settings?
send it to [email protected]

hi @un_rick ??

sure, go to the display rules, turn Display frequency on and choose:
Everyone
All pages all the time
Once you did it, either do you testing in incognito mode, or purge your current website’s cookies (for Chrome F12 -> Application -> Cookies -> Right click on your website and click on “Clear”)

Hello @tomaskriha ??

That’s pretty weird, both option should work for you. Can you please email me at [email protected] with your site URL so can I take a deeper look at it?

@10bradders10 we’ve just pushed a fix for that issue ??

@phmazzoni thanks!

If you have any other questions, don’t hesitate ??

• This reply was modified 6 years, 10 months ago by Gal Dubinski.