Gal Dubinski

@imagine317 that’s clear now ??

The free version provides a lot of value and core functionality is available for free. If you decide to give the plugin a try, I promise I’ll make sure you’re happy ??

@imagine317 if you ever decide to give our plugin a try, please let me know. BTW, you said that we need to mention it in the demo, what do you mean by that? We mention it in our listing (all the free and pro features) and also in the plugin’s settings

@imagine317 can we try to debug this issue together? I promise to make sure you end up happy with the result ??

Please email me directly gal@premio.io

@imagine317 is there any update on this? ??

@nisa2 can you please take a second look? ??

@nisa2 did you have a chance to check the fix? ??

@csigncsign can you give us a chance to solve this problem for you? As you can see in the video, there shouldn’t be any conflict with Admin Columns and Folders. I promise you that we’ll do our best to assist ??

Hi @csigncsign

Karina tried to assist you over email, but you stopped responding to her. As you can see in the video below, Folders works great with Admin Columns.

Would you consider editing your review as it’s not accurate? We’d love to assist you over email or here. If you check our reviews, you’ll see that we do our best to provide stellar customer support.

@nisa2 any chance you can contact us anytime soon? We’d love to help ??

You can juts drop an email here hi@support.premio.io

@dumel this is definitely a bug, that screen shouldn’t take much space, and if you select the option to remove it, it should be removed. Can you please email me at gal@premio.io so we can investigate further?

@dbase66 I tried that flow, and it still works fine for me, so I think something else causes this. Do you think we can debug it together? ??

Here’s a video https://www.screenpresso.com/=xKu2c

@dbase66 Thank you ??

I just tested it with WPS Hide Login and it worked great for me, here’s a video: https://www.screenpresso.com/=GZpXe

Any chance we can debug it further together and see what caused the problem?

@k2300 I’m sorry to hear you had a bad experience with our pricing. We have a generous free version for 1,000 visitors/month which is good for most small websites. We also enable most of our features for the free version is well ??

Since we put a lot of effort into the product and have many robust features that other plugins don’t, we feel it’s reasonable to charge for our bigger plans. That being said, no one is required to use the paid plans. Users can use the free plan as long as they want. We’re very clear and transparent about our pricing.

Please email me at gal@poptin.com if you’d like. I’d love to hear what features of Poptin were you using.

@dbase66 your account was deleted ??

I’m sorry to hear you had some PHP issues with the plugin. This is the first time it’s been reported to us. Can you please email me directly so I can try debugging it and ensure it’s a specific issue, and not a general one? I promise it won’t take long. My personal email is gal@poptin.com

As you can see from our other reviews, we put a lot of effort into customer support and product ??

@ronnyskog Thanks for bringing this issue to our attention. We didn’t mean to say that we’re not in a hurry to fix it, we meant to say that we plan to fix it later on since there are more urgent issues that we’re working on, and this specific issue doesn’t affect most of our users. We’ve also offered you a full refund if you prefer not to wait. The team will keep you updated.