galaxyk

Oh, OK! You mean I have to put the code in the child theme, then take those out. That works! Thanks!

I can’t because the code isn’t in my child theme. The code is in the parent theme.

In the end I had to delete the site from the Dashboard and add it back again – even though it was connected fine before, everything updating and green in the Dashboard.

As surfer712 says, it would be good to have an X so the message can be deleted when it’s a mistake.

Thanks for replying. I contacted the hosting company and turns out they have installed security which blocks my IP, without telling me. So that was the problem.

It was a separate thing to disabling pingbacks. But I can use a plugin if it’s not an option in the dashboard any mroe. Is that what you’re saying?

Strange rebranding – the perfect name for it should have been clear: ‘Worse WP Security’ ??

I particularly dislike that, even if the update works, we no longer have the option to send backups by email to any address other than the site admin email. I used to send them all from all sites to one gmail where they could sit virtually indefinitely without clogging up my ‘real’ email addresses.

I have found another plugin that does this – WP-DB-Backup by Austin Matzko – and will find another security plugin for the rest.

Thank you so much. Yes I’ve had it on that site for about 3 years.

I couldn’t see anything in the error log but I figured you must be right about another plugin interfering with the message, so with WP Super Cache deleted* so that I could use the dashboard, I deactivated all the other plugins, then followed your instructions about wp-config.php. Then when I uploaded WP Super Cache again I was able to see the error message and it did fix wp-config.php and with the other plugins reactivated everything is still fine ??

* I know I could have just renamed it but I wanted to be sure nothing had been corrupted in my copy of it

Do you have a donate button anywhere?

There is no mention of WPCACHEHOME in wp-config.php
The only mention of “cache” there is the first line after the opening comments, which says:

define('WP_CACHE', true); //Added by WP-Cache Manager

In the wp-content folder I have a file wp-cache-config.php which has a few mentions of WPCACHEHOME:

$wp_cache_home_path = '/'; //Added by WP-Cache Manager

if ( ! defined('WPCACHEHOME') )
	define( 'WPCACHEHOME', WP_CONTENT_DIR . "/plugins/wp-super-cache/" ); //Added by WP-Cache Manager

$wp_cache_plugins_dir = WPCACHEHOME . 'plugins';

The path to the plugin in the middle code there looks fine unless I need /wp-content before /plugins?

Do I need to also have some of this code in wp-config.php in the home directory?

Ok, so I don’t think it is a hosting issue after all because they have restored an old backup for me and I still have this problem when I update to WP Super Cache 1.4.

What happens is that for a split-second, an error message appears, then the screen goes blank except for my dashboard headings down the left side of the screen and I cannot do anything in WP admin.

I used video capture to record the error message so I could pause it long enough to read it. You can see it here:

10topchristmastoys.co.uk/images/wpsupercache-error.jpg

Can anyone advise what I should do?

Thank you!

From the original post: “The 7 sites are hosted at two different hosting companies and use different themes. I’ve tried deactivating themes and it makes no difference.”

So, the only way I can get any plugins working again on these sites is to delete ALL plugins and add them back. Deactivating them is not enough.

I did this on one site, then on the second site I tried only deleting the plugins that were not on the first site. But even with only those plugins that had successfully been added back on site 1, I couldn’t log into site 2.

It’s taking me a long time to delete, re-upload all the plugins and adjust their settings for these sites so if anybody knows why this might be happening and can save me all the deleting and adding back, I’d be very grateful.

I’ll just say again in case I get the same old answer – deactivating them is not enough. I can’t log into the sites with all plugins deactivated.

Edit: I just tried this again, and even with all of the plugins deactivated there is a problem, I can’t log in to WordPress.

If the plugin folder is renamed, it’s fine, I can log in.

So I guess I have to analyze the combinations of plugins that I have on the sites that don’t work compared with the ones that do. It has to be a combination because I have all of the plugins working on other sites without a problem.

“After you have deactivated ALL plugins, re-activate them individually (one-by-one) to find the problematic plugin(s). If you can’t get into your admin dashboard, try deactivating via FTP or SFTP or whatever file management application your host provides.”

That’s what I was doing. As soon as I individually reactivated one plugin, I couldn’t log in any more. I tried doing this with different plugins, one by one, exactly. With no others active.

So to spell it out even more clearly, I had all the plugins deactivated, no problem. I activated Akismet. Problem. I deactivated Akismet. No problem. I activated one other plugin. Problem. etc.

Thank you!

So, in case anyone has the same problem, I think I finally figured this out. The “See more” or […] link is missing in search results when either:

(a) I set an excerpt for the post, which I did on some older posts because it was needed for my previous theme for the site; or

(b) the More tag is set earlier in the post than the point where the search results cut off.

When I delete the excerpt and/or move the More tag for posts that didn’t have the See More link, it’s now showing. It’s a little annoying though because sometimes I want the More tag set early (e.g. because there’s only a small amount of text before an image or video that I don’t want to have showing in the extract on the home page).