gabrieleboscagli

I don’t have any in the gallery, only jpg and png. Still don’t know what’s the problem??

The Support gave me another explanation: it refers to malformed images. They adviced me to save photo with a software like Photoshop or MS Paint and reupload it to the same post, but the problem remained: but, they also told me about images rejected by TG, so this really could be due to webp images. How can I see on WordPress if an image is a webp image?

With Send Files by URL, it updates images even less frequently. How can I share the logs with your support on Telegram?

No way, the plugin just continues to forget images from time to time, even with both logs enabled. What should I do now?

I’ve enable both the two logs and the first post I published showed the image regularly. I let you know if something changes in the next tries. Thank you for now.

I’ve also tried to disable and re-able them, but nothing changed. I’m not sure what View log links stands for, do I have to take a screenshot of the settings of the plugin on WordPress? Sorry for my ignorance, I’m new in this world.

EDIT: Is there a way to add the image by writing a code in the box (maybe with {cf:custom_field}?) instead of checking the relative boxes?

• This reply was modified 3 years, 4 months ago by gabrieleboscagli.