gabrieldelpech

Then I’m sorry I’ll be no help because in my case, it was related to that plug-in, in which I had to put in comment some code.

Hope somebody else can help you, but first if you didn’t do it yet, create a copy of your website, switch to another theme and try to reproduce the issue. Do the same with plug-ins by deactivating all of them, and check if it works, and if so then activate one by one so as to identify who is responsible.

Hello @aldrinvallespin23,

Are you also talking about certishopping plug-in? My issue was related to it.

For info, it had to do with an Action of the refund status in the plug-in code. Comment on the line and the problem is gone.

Culprit found! It’s seems to be related to certishopping plug-in, used for collecting reviews.

I guess the solution is on their side, I will check with them.

Thanks a lot for your help and tips.

@essmeier and @3sonsdevelopment, I’m using Health check plug-in. Woocommerce & the theme don’t seem to be responsible as refunds are working, so I have to pursue my invetisgations with other plug-ins… will tell you!

Hi @3sonsdevelopment, just did the following test:

– place a new order with payment by check, so that I can check if it is related with Stripe or Paypal

– refund the order

Result : same problem, never ending loading. Network analysis doesn’t show any error but I can see it keeps “launching” the line POST admin-ajax.php by jquery, with the request data%5Bwp-refresh-post-lock%5D%5Bpost_id%5D=5607&data%5Bwp-refresh-post-lock%5D%5Block%5D=1613572478%3A8&data%5Bwp-refresh-post-nonces%5D%5Bpost_id%5D=5607&data%5Bclient%5D=wplc_heartbeat&interval=15&_nonce=4794bfe9c5&action=heartbeat&screen_id=shop_order&has_focus=false

Screenshot with part of the network tracking can be seen here: https://ibb.co/3BpnY2v

• This reply was modified 3 years, 9 months ago by gabrieldelpech.

Thank you @essmeier and @3sonsdevelopment, I will try that and keep you informed.

Problem solved: it was related to DNS propagation time between the two hosts.

Update : my wp cron tasks are working now, but Paypal is still not working properly.

Hello Maykato,

Thank you.

Yes, of course, that would be the best, but it is not my website. Updating the theme will cost money and the owner can’t invest in it right now. There is no solution?

Regards