gabrielaandrade

I have run the URL through the Post Inspector several times and have been unable to recreate the error you received. Regardless, I cleared the server caches and looked into our web host, but there does not seem to be any errors on their end.

When creating a new post with the same link, the link preview image loads without issue, so I am assuming there is some sort of misalignment in the stored data.

As it does not seem to be affecting our future posts and we have been able to resolve the issue for the majority of our posts, we are moving forward and going to close this thread for the time being. Thank you for your insights!

@maybellyne this is affecting not posts to be made, but existing posts from months or weeks ago. It is affecting our posts on both LinkedIn and Facebook – we are not concerned with our Twitter posts, which we know are affected by Twitter’s recent changes.

Hello,

By manually reuploading the images for every page, I was able to get them working for most links; however, if the link was to a PAGE and not a POST, the error remains, where the image preview for the links show as a blank square.

When the links are placed into the LinkedIn Post Inspector, it has no issue pulling up the correct image. I have checked the source code, and the <meta property="og:image"> is both loaded correctly and not a duplicate.

One of the pages where this is occurring is https://ebq.com/integrated-marketing-services/digital-marketing-services/
The blank square occurs for the links posted on both our Facebook and LinkedIn pages.