Hi @albertomrtn
I have published a video now with that new link but I cant test yet because once the video is clicked once, then it works. After some days or a week it doesn’t work again.
I have seen the problem is just in Chrome, not Safari. And not on mobile.
The only way to find the bug, is to click on some videos that no one has clicked on before and see if the problem is there.
We have the same problem on booth PC and mac in Chrome. Could you try some videos on hurryskurry.com and see if you can find a product with the problem?
I can’t tell you which product because then someone else try it and then it works for some days.
We have tried to clear cache but it doesn’t trigger the problem. And we have used the same link and published it again, but it doesnt trig the problem. But after some days, the problems is there again.
We really need help with this.
