fuaad1021

Hi,

Many thanks for your reply.

I cannot see the settings for address on the free plugin or does it need to be customised?

Please advise.

Thank you,

Fuaad

Hi

Any updates with this? We would like to know if this is possible with the premium plugin? Or if it can be customised? Sorry if this is not a support question but there is no other way to contact your team.

Thanks,

Fuaad

Done. Thank you

I really appreciate all of your replies. Can you send me a guide on how to set all of this up please? We tried everything but does not seem to work for us.

Many thanks in advance

So if you have product A and B, after split, does the customer get two emails, one for product A and another for product B?

it’s not working unfortunately. Not sure if I am doing something wrong

Thanks for your reply. But it is not triggering two emails. Where do you change this setting from?

We sell two products (digital and physical). We tried to get orders split into two, one for the digital product and the other for physical product by labelling each according to their group. But for some reason, only one email is being generated for the customer. We need to send two emails after split. The digital product needs to be marked as complete (a separate email with download link is sent) and the physical product will be sent as another email stating order is being processed.

Can you help assist us with the settings for the above requirement?

Thanks,

Fuaad

Are these premium features?

Thank you for your prompt replies. Will install plugin and revert if I have any more questions.

Have a good day.

But the question is, will the plugin send two different emails? We need something to send to emails. Right now, when both products are bought, the physical products require shipping and it does not make sense to send shipping confirmation email for digital products.

Hi,

Is it possible to translate the Bank transfer details to Arabic? I need to the bank details in English and Arabic.

Thanks in advance.

Fuaad