ftisupport

My question is how do I reset this portion of the page or fix this? I have read that documentation and have not gotten this answer.

Thank you,
neysa

We are using another theme on our live site, but I am building a new one with this theme in a sandbox environment.

Screenshot: https://nextcloud.ftiservices.com/index.php/s/iHLQkS29Xw2i9DJ

Thanks,
neysa