ltarranza

Thanks! Appreciate the fast response.

You could have asked all of those questions in the first place and not waste more than 2 days of back and forth.

I don’t see any errors on the console log while on the planner page, able to schedule posts/pages as well. I’m just concerned about the fatal error, might be something we have not explored or experienced yet.

Are you able to provide solutions or just ask questions?

It was emailed automatically as fatal error notice after updating the plugin.

Latest version of the plugin and PHP version 7.4

[email protected]

your support is close to useless.

you said:

One of our support engineers will get in touch with you to get this resolved for you. We need to check this issue and then resolve it as per your satisfaction.

but your support email just directed me to a roadmap instead (twice). support email is autogenerated.

I just sent an email to [email protected], I hope you could connect me to your developers to resolve this issue asap.

Any update?

Thank you. I’m looking forward to get in contact with your support engineers so we can resolve this matter.

Got it. Thanks for the clarification.

I was trying to use AIO WP Migration to update websites from different development environments (DEV to TEST, TEST to UAT).

@ultimatemembersupport
I just submitted back the ticket again and here’s the confirmation after submission of the ticket (https://prntscr.com/nj3bdw and https://prntscr.com/nj3lpc). I received the same confirmation a week ago but I didn’t get a response from anyone.

There’s also no way to revisit the ticket anywhere on the account dashboard.

The ticket title is “User Role registration field does not work”.

• This reply was modified 5 years, 10 months ago by ltarranza.
• This reply was modified 5 years, 10 months ago by ltarranza.

@darkfreaks I have a support ticket for the bundle but its been almost a week now that I receive no reply. Should I get a refund? This is terrible.

I’m having this similar issue as well. They have not responded properly since about two weeks now.

I purchased the paid plugin and submitted a support ticket but they have not responded since last week.

@ultimatemembersupport
I have done the conflict test but the issue still exists.

I activated a different theme (twenty nineteen theme) and deactivated all other plugins except the ultimate member plugins:

• Ultimate Member
• Ultimate Member – Friends
• Ultimate Member – Groups
• Ultimate Member – Online Users
• Ultimate Member – Profile Completeness
• Ultimate Member – Social Activity
• Ultimate Member – Social Login
• Ultimate Member – User Photos
• Ultimate Member – Verified Users

Registration form still doesn’t provide any proper feedback after the form submission, but the user is registered on the backend (and still without assigning the user role selected from the form automatically).

Please resolve as this is urgent matter.

• This reply was modified 5 years, 11 months ago by ltarranza.