fretlook

Hi Dip Das,

thank you for the feedback. All days (except Sunday) were already selected. I couldn’t find any other incorrect settings either.

However, I simply clicked on “Update Settings” in the settings without changing anything. This solved the problem. I therefore assume that something has hung up in the background.

Thank you and best regards!

Hi @abdalsalaam,

please excuse my late feedback. I tried your suggestion directly and it worked. Thank you very much for that.

I also updated to the new version of the plugin yesterday. Is there already a solution for the first problem?

“the value currency is still displayed in EUR, although customers can also pay in USD and GBP in my store. Within the listing of the products, the currency is displayed correctly.“

I am looking forward to the feedback.

Thank you very much and best regards!

Hi,

thanks for getting back to me. The current version of the plugin seems to be Version 10.35. That’s what I see in the plugin overview.

No. Notihing was changed on the server settings.

Looking forward to your reply.

Best!

sure thing. I asked a question in my answer before and both problems persist.

Hi,

thanks for the feedback. The category at each product is indeed ShOP. I do not use other categories. But how can it change spontaneously? Before the problem, however, it was not the category that was displayed, but the product name + the color attribute I set. That also makes sense to have a proper declaration on the label.

Best!

Thanks for the quick reply.

I doublec checked the Harmonized Tariff Schedule (DHL) ) field. It’s filled with the HS Code (39199080). So nothing changed.

Thanks and regards

Hello Sumit,

I located the problem and solved it on my own.

Thanks a lot.

Hello Sumit,

if I do so I will see the frist page and that’s not what I want. Not seeing the first page should be the default on your website because we directly want the people to see the first question of the survey.

Ant suggestions?

thanks a lot and regards!

Hello Sumit,

thanks for the reply. You can see the issue live on the website here: https://jowea.de/zahnzusatzversicherung/

Please scroll down until the bottom of the page. Choose one answer and click next.

Thanks for the work around with the button.

All the best.

If the currency is not being sent, that will probably be the problem. Are there any timely plans to address this issue?

All the best!

Rafael

Hello Schadi,

thank you very much for your answer. However, I do not fully understand it. The workaround by adding a description “Sale of Goods” is not a solution. “Commercial Sample” is also incorrect if the products are sold.

I can’t quite understand why Sale of Goods is shown on the label and meets the standard of the CN22 / 23 form, but you don’t offer it as a possible option.

How do we solve the problem without changing the plugin? A real suggestion would be appreciated.

Thanks a lot and all the best!

Rafael

Hello Yago,

the default currency is Euro. Based on the geolocation of the customer, the website is displayed in EUR, USD and GBP. With the customer order, the invoice is also issued in the automatically selected currency EUR, USD and GDP. The customer himself cannot change the currencies.

This means that WooCommerce runs through the entire ordering process in the respective currency. Only the label takes EUR, regardless of the currency with which the customer has paid.

Cheers and regards.

Rafael

Hello Shadi,

thank you very much for the feedback. No. I can’t confirm it, however I am not willing to take a risk from a business point of view. With more than 100 packages a week, I have to make sure that the packages are declared properly.

In addition, I think the “Goods of Sales” item is selectable for a reason.

Looking forward to your feedback.

All the best.

Rafael