Hey Mark,
Thanks for reaching out.
We released v1.2.9 of the plugin to address your issues.
As for the “*no shipping rates available” available, you’ll need to make sure the weight is above the minimum weight and either no Shipping Class is set for the product or the Shipping Class of the ones added via our plugin. More on that here: https://blog.freightview.com/freightview-for-woocommerce-fallback-shipping-methods/
The fastest way to get a response from our support team is by reaching out directly to [email protected] or 913-353-6188.
If this doesn’t solve the problem you are facing, please let us know!
Eric