Freemius

Hey guys, Vova from Freemius is here ??

We released v2.5.5 of our WordPress SDK over a week ago, which patches the issue. The root of the problem is other plugins using a custom-modified version of the SDK that, along with 2.5.4, generated the mentioned error (we notified those plugin developers already).

You can learn more in the release notes on GitHub:

https://github.com/Freemius/wordpress-sdk/releases/tag/2.5.5

Hi @jack1132132,

Sorry to hear about the error triggered by accessing $_SERVER['REQUEST_METHOD'].

What is your hosting provider? Any idea if the server has any special WP-Cron-related setup?

@phillcoxon following @bradvin’s response, it sounds like environment specific issue, not something related to the SDK. That said, feel free to contact our support and we’ll do our best to help.

Hi @ferhan,

Please contact our support via [support AT freemius DOT com] and we’ll help you to resolve the issue and bypass any firewalls or connectivity blockages.

Hi @brandon-c, if you have already opted into WP Mobile Menu Freemius tracking, you should be able to opt-out by clicking on the Opt Out link under the plugin section on the plugins page.

• This reply was modified 5 years, 8 months ago by Freemius.

Hi @elexem, apologies for the inconvenience. It seems like something got messed up with the storage data model. Kindly install our fixer plugin, download and send us the data dump to [support AT freemius DOT com], and then clean up the environment so you can reactivate the plugin.

Let us know if that helped.

Hi @phail, apologies for the inconvenience. It seems like you hit some edge-case with our storage data model. Kindly install our fixer plugin, download and send us the data dump to [support AT freemius DOT com], and then clean up the environment so you can reactivate the plugin.

Hi @darylpittman,

We did some digging, and the only case in which the SDK calls that function is when the get_sites() and wp_get_sites() core methods are not defined. But, get_sites() is supported from WP 4.6 and higher, so it should be available on your version 4.9.9. I also looked at the execution logic and the function is included in ms-blogs.php which is required in wp-settings.php before the inclusion of any plugins.

So frankly, I don’t understand how this situation is even possible unless there’s something custom that changes the expected result of is_multisite() when wp-settings.php is executed.

Do you have any MU plugins installed? or anything special in the environment?