freekwp

Hi Ruzsa,

Thanks, I’ve created a user account for you. You can reset the password here:
https://www.stringkick.com/login/

Just click ‘forgot your password’.

Thanks for your efforts in investigating this!

Hi madalinaruzsa,

Thanks for getting back to me! I’m happy to hear the development team will look into this.

I don’t have a registration form where users can choose a username. Accounts are automatically created on checkout. (Which sometimes creates a username with a space, and sometimes doesn’t.) Come to think of it, does Profile Builder affect how usernames are created?

If you have an email address I can use, I could create an account for you though so you can troubleshoot.

Hi madalinaruzsa,

Thanks for investigating this. I just checked with the latest version of Profile Builder and encountered the issue both with Firefox and Chrome.

Here’s an example of what happens in the email:
https://snipboard.io/2QIZq8.jpg

Here’s the screenshot of the installed plugin (nothing else except the base plugin):
https://snipboard.io/glJU51.jpg

Thanks!

Very useful, thanks for the update!

Cool, thanks for letting me know.

Thanks Diego!

I got in touch with WooCommerce support and figured out what was going on.

As of WooCommerce 3.9, a license key is required for MindMax geolocation. Should anyone else run into this thread, here’s what to do: https://docs.woocommerce.com/document/maxmind-geolocation-integration/

Cheers!

Upgraded to 1.3.3, works like a charm!

Thanks Gijo!

Hi Gijo,

Thanks for checking this out!

I took another look at and it seems the second line here might be causing the conflict:

const dynamicContentObserver = new MutationObserver(throttle(flyingImages, 125));
window.onload = function() {
    dynamicContentObserver.observe(document.body, {
        attributes: !0,
        childList: !0,
        subtree: !0
    })
}

Could that be the case?

Cheers!

Thanks for the explanation Diego! Good to know what’s going on. I guess it’s not really an issue at all, but it’s nice to have a completely clean error log ??

I’ll give this a try soon.

Thanks again!

Hi Frank,

Yeah, if you can’t replicate the issues, it’s really hard to figure it out.

I set up a staging environment to do some more tests. Disabling WP YouTube Lyte gets rid of the error, but so does changing the theme to Twenty Nineteen. So it looks like the theme doesn’t play nice for some reason. Mystery solved ??

Thanks for your help!

Thanks for the quick reply!

I changed that line, but the error remains.

Anything else that I can try?

Thanks Diego, I managed to get it all sorted.

I realise this is beyond ‘normal’ support, which makes me appreciate your help all the more. Thanks!

Hi Diego,

On testing, it appears it is not possible to complete orders. I’m getting the following message:

“Unfortunately, we could not collect sufficient information to confirm your location. To proceed with the order, please tick the box below the billing details to confirm that you will be using the product(s) in country you selected.”

So it appears that the plugin is doing its job quite well, just a bit too well in this particular case. Is there a way to disable this ‘check’ if there is enough information?

Cheers!

Thanks Diego! I’ll be sure to test for that.

I appreciate all your help!

Thanks Diego! Very helpful, I managed to figure it out. Thanks also for the heads up – I think my set up will probably be fine, because I only allow one product to be in the cart at a time, but I’ll be sure to test it thoroughly.

For some reason, I could not remove the fields using a filter. (Works perfectly for other fields, just not the two Aelia fields.) So instead, I tweaked your code from the linked thread above and changed the setting for self-certification when the cart total is 0. Is there any reason this way of doing it might run into issues?

If anyone else wants to achieve this, this is the code I used.

// Remove the country field when cart total is 0

function custom_remove_country_checkout_field( $fields ) {

		if(WC()->cart->total <= 0) {

		unset($fields['billing']['billing_country']);
		}

		return $fields;
}

add_filter( 'woocommerce_checkout_fields' , 'custom_remove_country_checkout_field' );

// Remove self-certification field when cart total is 0
add_filter('wc_aelia_eu_vat_assistant_show_checkout_field_self_certification', function($show_self_certification_field_setting, $country) {

	  if(WC()->cart->total <= 0) {
    	$show_self_certification_field_setting = false;
  		}
	
  return $show_self_certification_field_setting;
  
}, 10, 2);