Fraser McQueen

Thanks, I restored from and old backup and its fixed the problem.

Yes and update would be good please.

Webp has been disabled for a few weeks – the issue happened again last night… I turned Cloudflare off and the website disappears from the internet. Please advise. We paid for 3 years of hosting in advance, regretting that decision now.

Chat support say there is nothing wrong. There clearly is. Where do I find CF image cache? Is any of this free or is it all part of the premium subscriptions you have to start for Siteground or Cloudflare?

Thanks for the tips @jetxpert – very easy to follow but once again stumbled upon the pay wall – you need to have a premium account to be able to turn off polish/WebP.

Fraser

Thanks for the reply @hristo-sg. I have contacts site ground support to help fix as I have no idea what I’m doing ??

Fraser

Its gone again! Broken image links. When I go on to SiteGround to clear Cloudflare Cache I get the following error: “failed to purge Cache. unknown object id’. Tried googling it but no luck. I am assuming that its the same issue as last time…?

Fraser

@joshaw Same here – got broken images again. Interested to see if you manage to find a fix.

Fraser

Thank you for confirming @mateuszgbiorczyk I’ll do that now.

or do you mean deactivate Cloudflare CDN in its Entirety?

Kind regards,

Fraser

In Site Tools I can see Cloudflare but how do you turn it off. The only thing I can see is to change the Caching Level between: Basic, Simple and Aggressive. Is this what you mean?

Fraser

Sorry for the stupidity but how do I do that? Is it on my site ground account or WordPress?

Kind regards,

Fraser

Hello, can anyone help me out? First website and not officially launched yet. Still loads to do like branding etc but seems to be two steps forward and one step back. Images were all fine and now some won’t appear in Safari on mobile or desktop.

Its driving me crazy – I can’t figure out what’s the issue. I have tried isolating each plugin but doesn’t seem to have any positive results. All images in chrome appear fine!
Site is: https://www.360hire.events

Thanks

Fraser

• This reply was modified 5 years ago by Fraser McQueen.

@lifeintrips Any update? I’m experiencing the same issue and I can’t for the life of me find the answer! https://www.360hire.events