Frank J.

So why could I do the job — and so many others too?

Ever thought that the problem could be you?

Great! Thanks, Brian!

Cheers, Frank

Any ideas regarding this?

Great, Brain — it worked fine: I get Admin notifications now after setting up rules for subscriptions and unsubscriptions.

• The subscription notification is send only after the link in the double opt-in mail has been clicked/confirmed.
• The unsubscription notification is send after the subscriber has clicked on the unsubscribe link in a mail. So I understand that someone who unsubscribes does not get an extra mail to confirm — which I think is good (less complicated).

Cheers, Frank

PS. You could/should point out that in the Automated Emails / Campaign subject line tags are allowed. Other fields where tags are allowed have a remark — the subject field not.

To finalize this:

“Divi Contact Form Helper” delivered an update and the problem is gone.

Cheers, Frank

Everything is fine: The Plugin author of the “Divi Contact Form Helper” informed me some days ago that he found the problem. It will be solved with the next update.

Thanks for your support, I appreciate it!

Cheers, Frank

I got an answer from Nelson, who is the author of the Plugin “Divi Contact Form Helper”. I guided him to this thread.

Not yet, Pepe. I got no answer from the Plugin author of the form enhancement that is connected with the problem.

The problem has disappeared — and I have no idea why.

Cheers, Frank

Hi Takayuki,

thanks for your answer.

You sent me a link. I’ve been through all that. I disabled all Plugins, I switched to a default Theme. That’s what I tried to describe in the third paragaraph of my ticket.

The problem

Cheers, Frank

I also have a problem with a Divi website and a page that offers different videos. One works fine when I click on it, the others don’t: The videos don’t start.

-Frank

Hi Pepe,

thanks for getting back to this.

I haven’t worked on any Divi projects since five months now. Time to get back to it and work on my projects that had no high priority due to other stuff. Divi is really great …

Checking the website that I mentioned above I could not find any relevant problems though: All elements on the right side show hyphenation.

So it looks like Elegant Themes has fixed the problem in the meanwhile.

I will double check after I started to work on my Divi projects and will notify you in case the problem will occur again.

Thanks again for being so careful to remind me of this!

Cheers, Frank

Yes, so am I! And maybe my description helps others that run into the same problem.

The Polylang hint you provide is great — the Plugin obviously detects that there was a change regarding the language settings. A link to a description would be helpful

Cheers, Frank

• This reply was modified 3 years, 7 months ago by Frank J..

Solved! It was the Polylang problem — I had installed the Plugin (which was re-branded by my Theme’s vendor) and could not even imagine that this was the Polylang Plugin.

I had no idea where to look for “… visit Languages -> Settings” as the hint in the WP Beckend said. Languages? Where would that be? Finally I found the Language Plugin settings somewhere in the Admin settings of my Theme …

Neither could I imagine that there was a setting for Media.

So the explanation is obvious: Stupid me, powerful software.

Cheers, Frank

Hi Pepe,

I somehow missed your last but one post. Where would error_log() be added?

Cheers, Frank