francescolaperna

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• This reply was modified 3 years, 4 months ago by francescolaperna.

@wernergraser
I think I found out the cause of the problem.
The functions.php file in my child-theme needed to be updated to the last version.
I copied-paste all the 166 lines of the main theme file overriding the lines in my child-theme file, and now it works!

Hi @bsfherman , ok I’ll mark as resolved. I wrote the solution I found in the ticket, and here for other people to know.

• This reply was modified 3 years, 6 months ago by francescolaperna.

Hi @tijosh,
I don’t know if this is related to the fact yesterday I updated the WP Block plugin again (now V5.1.0), but I’m not encountering the error no more since then.
I made several tests and it seems it works fine now.

I hope it continues in future. Thanks for your support.

Hi @bsfherman , done. With same information.

Hi, I tried your suggestion but still the same problem (with last update 3.4.2).
The only way I’m able to fix this is by manually editing the file “wp-content/themes/astra/inc/extras.php?on line?428” and commenting this code:

#if ( Astra_Icons::is_svg_icons() ) {
# add_filter( 'nav_menu_item_title', 'astra_dropdown_icon_to_menu_link', 10, 4 );
#}

Since I’m using child-theme, do you think recreating the directory and the ‘extras.php’ file in my child-theme and commenting the above code will work for future updates?

• This reply was modified 3 years, 6 months ago by francescolaperna.
• This reply was modified 3 years, 6 months ago by francescolaperna.

Hi, also after the last update I receive the same exact error which makes my site completely unavailable.I opened a ticket in the support portal, hope this will help in solving the issue. I’ll keep you posted, thanks.

Hi @aljullu,
thanks for your reply! I followed your tips and performed a conflict testing.

I found out the conflict was generated with the plugin “WP-Optimize – Clean, Compress, Cache” which I’m using to speed-up the website.
I still don’t know which setting in particular is causing this issue but I will try to investigate.

Thanks,
Francesco

Hi Marko,
yes you’re right, by disabling the WebP option in Imagify the problem disappear. Thanks for the hint!

I hope you will be able to fix the issue soon, since it’s an important feature for the plugin. I’ll wait for further developments.

Many thanks,
Francesco

Hi @maykato,
thanks for your reply. I followed your tips and deactivated all the plugins and reactivated one-by-one.

I found out the problem was caused by the plugin Imagify. Probably there is some conflict with last woocommerce update.
I will try to reach plugin support.

I mark this thread as solved, thanks.
Francesco

This works like a charm! Thank you REALLY much @brainstormteam!

You really helped, have a good day.

Regards,
Francesco

Hi all, I have the exact same problem. My site is under construction so I cannot share the link but my situation is exactly the same as the printscreen shared by @enxaqueca.

Do you know how to solve this issue?

Using Elementor Pro v3.2.0 and Yoast SEO v16.0.1

Hi @abwaita, thanks for your reply! Ok, I’ll try to ask on the Astra theme forum.

Many thanks!
Francesco

Hi Fernando,
our website is currently not accessible since it is in development.

But the setting I’m talking about is the standard “Customize” function, under the Woocommerce section.
You can see the image here: https://snipboard.io/V8sIpT.jpg

What I see in the products archive is the following:
https://snipboard.io/CoyqIg.jpg

but I want the category (es. Pablo Picasso) to be clickable and take to the category page.

Is it possible?

Thanks,
Francesco

• This reply was modified 3 years, 9 months ago by francescolaperna.