fra8719

Hallo, any feedback here?
I would like to remove the the Dashboard tag but I do not know how.
Thanks!

Problem found.
Shared hosts have IO 50mb/ as limit.
This is causing the issue.

thanks!

I checked again with my host provider. They insist on the fact that it’s a plugin issue considering that the upload works without any problem and what is not working is the send button but not the upload itself.

I’ll need to check with another plugin I guess to see who is right.

I was trying to use the Autofill option with the submission from the other form. However it did not work. I suppose because I am trying to pre-populate a form in the homepage

The Redirect URL will look as https://yourcoolsite.tld/form-2?email={email-1} only if my form is on a page (in the example the page name is “form-2”).

However, if my form is on the homepage, how does my redirect url should look like? As follow? https://yourcoolsite.tld/?email={email-1}

If I do that, it does not work.

• This reply was modified 3 years, 3 months ago by fra8719.

Hi Pedrag,
before posting my request here I checked my host. They changed many settings.
In fact, initially I was not able to upload the files at all.
Once they changed the server settings, I was finally able to upload the files.

However, even if I upload the file, I cannot SEND the form. Upload it’s working. Sending is not working.
Do you think that also the problem in sending the form has something to do with the server?

Hi Patrick,
any feedback here?

Hallo,
does it work also if the redirect URL is my Homepage?
If yes, how should be the homepage url? something like https://www.homepage.com/?name=…

I cannot make it work and I have the feeling that the problem lies on the fact that I have the form whose fields I want to pre-populate in my homepage.

Thanks!

• This reply was modified 3 years, 3 months ago by fra8719.

ok thanks Vladimir

Hallo,
I disabled Elementor and still does not work. Actually I am not even able to upload the file now. Not sure if this is connected to Elementor though. I activated it again and still I get an the error when I upload the file. It simply stops and tells me “Please try again”

WordPress memory limit and max execution time are fine.
Just to let you know. If I upload the file via the Media Library in the backend I have no issues. The upload runs smoothly.

I enabled the debug mode and yes. I do have the debug.log file. Shall I send it to you?

By the way. Everything works if I upload small files. The problem is with big files.
I guess if a plugin was creating any conflict, it would not work also with small files

Thanks

• This reply was modified 3 years, 3 months ago by fra8719.

Hallo,
I followed your instruction but nothing seems to work.
I deactivated all plugins (with the only exception of Elementor and Elementor Pro) and I still could not send the form.

Then I changed theme. I was using Astra and I moved to the basic WP theme Twenty Nineteen. Still it does not work.

Just to be precise. You wrote before that the you can upload files with more than 500MB of size.
I can also upload the files. The problem is not on the upload, instead is on the “SEND” button. I successfully upload the files as well, but when I click on SEND it does not send my form and I receive the message “An error occurred while processing the form. Please try again”

Should I try deactivating Elementor? It would be very strange that Elementor is causing this issue

Hallo Patrick,
thanks for your support.
I checked the max file upload and it’s properly set.
It’s 800MB which is anyway lower than my upload_max_filesize (1GB).

The form it’s unfortunately not working. I exported it. Here the link to Google Drive.
https://drive.google.com/file/d/126PgoIcqzv9LN1ov_ZTf0XJNl5WOQncf/view?usp=sharing

Generally, On average I need to be able to upload files around 300MB (the range could be 200MB-400MB)

Thanks again
Francesco

Just to be precise, I already went to the header.php but the GTM code container is not there.
I am using the OceanWP template.
THX

I solved it. Thanks

I looked at it but I could not find anything related to my issue.