fptce31

Hi here, it’s not resolved at all because it’s still not working as mentionned by @alex4e
Plz can you give us a solution ? It’s important that a shop_manager role can use this feature !
Thank you for your work ??

How to send you screenshots ?
I told you the results, nothing appear in facebook event manager. It doesn’t register the click.

Thanks for your answer, my account was disabled so i could not check what you say.
Now is enabled, and it’s not display as you show ??

In the diagnose tab, nothing goes up. No problem for them.

Sure, https://www.lumly.fr
Tell me when you find something ??
Thanks you

Hi,

I’m using the last version of the plugin. Yes now i’m able to connect (since i create a dedicate business ads manager, with personnal ads manager was not working).

In fact when i do some tests in my shop, the fb pixel helper doesn’t display the green check icon for the ATC event, only add “Button Click Automatically Detected”.

I come back after a multiple tries !
I create a business manager account (before was on my personnal account) and now it works, but in fact, you cannot connect to your personnal ad account.

Otherwise i’ve got a new issue, the pixel seems not tracking the add to cart click.
In the facebook pixel helper we can only see “Button Click Automatically Detected” which correspond to the Add to cart button, without sending the info ??

Very annoying ! An idea ?

So downgrade is the solution, let’s do that, i found a version here : https://libraries.io/wordpress/facebook-for-woocommerce but didn’t working. Can you share yours ?
I tried to put the pixel manually but it doesn’t track add to carte, initiate checkout etc…