Found

Hi drmaves,

Can you please add this shortcode to the email : [found-370]
That should do the job.

Thanks,
Dora

Hi dmitry1800,

Unfortunately we don’t have a quick fix for it. The only option is to run both old style code and new UA tracking code on your site. Google recommends it and there is no conflict.

Thanks,
Dora

Hi,

What type of data were you expecting in the email?
We provide information that google analytics cookies provide and would like to believe it’s quite comprehensive.
Do you have something specific in mind?

Thanks,
Dora

Hi,

Thanks for using our plugin and taking time to feed back on it.
As i have previously explained, the plugin works with the cookies GA code drops on the user’s computer when they browse the site.
As they depend on the user’s system, whatever timezone they have set up, that is what we’ll be reading from the cookies.
If the users are in a different timezone you will see that reflected in the emails you receive. Please keep in mind this is an approximate solution, it does not claim to be 100% accurate – as it’s cookie based.
We’re relying on GA and are very much dependent on the user’s system clock.

Hope this helps,
Dora

Thanks guys, the fix is now in the trunk.

Dora

Hi Guys,

Thanks for the feedback!
We’ll be debugging and working on compatibility issues soon, update to come in the new year.

Thanks for your patience and have a lovely holiday,
Dora

Hi Guys,

Thanks for the feedback!
We’ll be debugging and working on compatibility issues soon, update to come in the new year.

Thanks for your patience and have a lovely holiday,
Dora

Hi,

I cannot find any reference to cookies being set to a certain timezone, so i’m wondering if you know how to check your server’s timezone.

Thanks,
Dora

Hi tomfujii,

I’ll do some research on this issue and let you know what i find.

Thanks,
Dora

Hi tomfujii,

That’s the right place – the profile settings. Can you please confirm that is set to JST ?

Thanks,
Dora

Hi tomfujii,

The plugin reads the google analytics cookie, so the time would be set there.
Can you please confirm what timezone you have selected in your Google Analytics account?

Thanks,
Dora

Great, i’ll close this for now.

Hi Colin,

I don’t think we changed anything regarding the line breaks for the version of the plugin we host here.
I modified a local copy to help someone else on the forum who had issues with their theme.
Can you please let me know if the “Use html content type” checkbox is ticked?

Thanks,
Dora

Hi davidr314,

That is the fix i’m afraid. Your theme must be adding a filter to beautify html tags, and that is causing the issue. I solved it the exact way.

Thanks,
dora

Closing this down