fotske

Did you make the test of a real order to obtain this result?

Is it “Address line 1” in the order details that you show on your screenshot?

Hello,

Please find a screenshot here (I hided the person’s name): https://snipboard.io/5T91tw.jpg

Thank you in advance

Hi,

I created a new Webhook following this documentation : https://woo.com/document/stripe/#webhooks

And I deleted the “old” webhook which was API version 2016-07-06 so I suppose that it was Legacy REST API. The new webhook has now API version 2023-10-16.

I hope I did the right thing.

Hi,

Would it be possible to ask the developers of your plugin to make a new version of the plugin that is compatible with the new API so that we can get rid of the?Legacy REST API? The goal is to abandon this Legacy REST API and to move to the one.

Thank you very much in advance.

Hi,

I already have a webhook configured which uses the 2016-07-06 version of the API. Is that ok or should I replace the webhook?

Thank you very much for your help.

Hi,

I still don’t think that the conversions API is installed on my website, even if the Facebook for WooCommerce extension is connected because when I go to my Facebook Event Manager I only see 1 active integration which is the Meta Pixel (see screenshot here: https://snipboard.io/bJg5kY.jpg), I don’t see an integration for the Conversion API.

Hi,

I updated all my plugins.

I don’t understand how to check if the Conversions API is working or not.

I went to the Facebook Event Manager tool and I made the “test events” on the URL of my website and the result is “PageView” (see the screenshot here: https://snipboard.io/BDCTdZ.jpg)

I don’t understand if it’s linked to the Conversions API or not, I am not a developer and I don’t know what to do.

Please help me.

Hello,

I read your guide but I still don’t understand if the Conversions API is installed on my website or not and if I have to do something more than just connecting your plugin to my website to have the Conversions API…

You can find my system status here: https://gist.github.com/fvdbgit/2dba5a0dadfc682c51af2c833406182f

Could you please tell me exactly what I have to do?

Thank you very much.

Hi,

I disconnected Facebook for WooCommerce and then made the connexion again with all the wizard. However I don’t see any difference and I don’t see new events in the Meta Pixel Helper extension. For example, for a product page, I see :

• Meta Pixel
• PageView
• ViewContent
• ViewContent

But I think that all those events are coming from the Pixel. I don’t see anything from the Conversions API.

Could you please send a screenshot of what I should see if the Conversions API was working?

Also, when I check my Pixel in the Facebook Event Manager, I only see “1 active integration” which is the Meta Pixel. I don’t see the Conversions API.

Thank you in advance for your help.

Hi,

When I test my website with your extension, I only see the Meta Pixel, I don’t see any mention of “Conversions API”. How can I check is Conversions API is installed and works?

Thank you for your help.

Hi,

The Facebook for WooCommerce plugin?is already installed on my website. So should I uninstall it and download the plugin again?

For the moment, I tried to go to Connexion then “Manage connexion” and then try to reconnect the WooCommerce integration to Facebook but it doesn’t seem to work. I still don’t see the Conversions API in the Facebook event manager.

At a certain point, the system asks “Enter your WooCommerce store URL to connect”. Is this the URL of my website like https://www.mywebsite.com? Or is it the URL of my shop like https://www.mywebsite.com/shop?

I tried with https://www.mywebsite.com but I don’t see any difference.

Thank you for your help.

I found the issue: I just had to delete the cache of my browser.

Hi, I have the same issue, also when trying to create a regular new Page.

How to solve this?

Hi,

I think that the issue was due to a problem with my email address or email server.

Thank you for your help.

Hi,

When I tick “Express checkout” and then click on “Save changes”, I got this message “Error while saving the parameters” (“Erreur lors de l’enregistrement des paramètres” in French).

I don’t know why and I don’t know how to do to save the parameters.

Other question: if I only want to activate Google Pay (and not Apple Pay), is it possible? If yes, how?

Thank you in advance for your help.