Fotomoto

Hi Cheryl,

Frankly I’d think it highly unlikely if not impossible that Fotomoto could have any effect on 3rd-party radio buttons. To confirm what’s happening I would need to be able to view the affected pages. On the link you provided (https://www.pnwbeyond.com/groups/create/step/group-settings/), I don’t see any radio buttons, Fotomoto or much of anything else when I view the source code.

I’d like to help you get to the finish line of your project as quickly as possible, and we might be able to do that most effectively over a Zoom chat or phone call. Otherwise if the page in question is access-controlled I would need access. Feel free to post that here in the public forum on www.remarpro.com if you’re comfortable, but I would think it best you contact us directly at [email protected]. I would like to be able to answer all of your questions at once, and probably save a lot of time.

To answer your question though, if you’re using our plugin you can prevent Fotomoto from loading on Pages and Categories in WordPress. That said, the plugin is only a convenience, and if full control is desired you can always load the Fotomoto Script manually where needed (see https://support.fotomoto.com/s/article/8745-how-do-i-install-fotomoto-on-generic-html-sites), and even have control over where/when the Buy Buttons appear if you use Fotomoto in API mode. This basically covers all intended use cases.

I hope that helps,
Derek

Hi Cheryl,

Glad to hear that it seems to be resolved. If it’s helpful I’d be happy to help you verify, but I would need to know which account is yours.

Just so you and those reading know, I have never received a report of the default Collection changing without being changed, but yes, please do keep an eye on that and let us know if you see an issue.

Kind regards,
Derek

Hi Cheryl,

If you had For Sale as the default then visited your site, any image that showed a Buy Button will have loaded in to your For Sale Collection. If you then set Not for Sale to be the default, the images that loaded in to For Sale would still be in For Sale and show the Buy Buttons. If you want to remove the Buy Buttons, you just need to move the image to Not for Sale. Please see https://support.fotomoto.com/s/article/8632-set-product-and-pricing-options for more about how to use Collections.

Hope that helps,
Derek

Hi Cheryl,

Thank you for your post.

By default, when you select “For Sale” as your default Collection, Fotomoto will put Buy links under all images on the pages where it is installed. If that’s not what you want, feel free to make “Not for Sale” your default Collection, or there are several ways you can exclude images from sale…most explained at https://support.fotomoto.com/s/article/8473-how-do-i-exclude-a-photo-from-my-store.

In your case, I would suggest you first add the domain where your images are coming from to the Image URL White List. This will prevent Google images from being picked up.

After that, if the “How do I exclude…” article above doesn’t give you the solution you need, please feel free to contact us via https://support.fotomoto.com/s/ for personal support, and please be sure to include your domain or username so we can look up your account and take a look at your website to see how to help you best.

Regarding the image URL being too long, that means…well, there was a really long image URL on your site, and it may be an issue so again please let us know who you are so we can investigate further.

Hope that helps and kind regards,
Derek at Fotomoto

• This reply was modified 2 years, 3 months ago by Fotomoto.

Perfect – thank you for a great and timely solution Diana!

Kind regards,
Derek at Fotomoto

Hi Simon,

Derek from Fotomoto here.

Let me add a bit of info: Fotomoto is designed to detect images on the page and put Buy links underneath them. If two rows of Buy links are shown, it’s often because Fotomoto somehow finds two images; note it will pick up on transparent images, logos, and other images you wouldn’t at first suspect (or want to sell).

You can find which image belongs to the Buy link simply by clicking the Buy links and seeing what shows up in the cart. If you find that the image is one you don’t want to sell, simply move that image to Not for Sale in the Fotomoto Dashboard.

I took a look at your test page and am only seeing one row of Buy links as expected, but next time you see two, please try the above and just let us know if we can help somehow.

Kind regards,
Derek