FKW
Forum Replies Created
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Hi sir Bradvin,
Thank you so much! It is already working. I tried to create another gallery and the password protection is now working.
Thank you so much! We really appreciate your help!
We updated to wordpress v 4.8 and we are still facing the same issue… New galleries with password protect is still NOT working.
Correction on my reply,
1. “To do this, start with your theme. Change to the standard 2015 theme and see if the same thing happens. If it works, then we know it’s a theme conflict.”
Result: I changed our current theme (The Retailer Version: 2.4.10 By Get Bowtied ) to Twenty Fifteen Version: 1.7 By the WordPress team. But it did NOT solve the issue. The other galleries password protect is working but the one that we created recently is still not working.
Hi Bradvin,
Thank you so much for your prompt reply.
I tried your suggestions and here are the results:
1. “To do this, start with your theme. Change to the standard 2015 theme and see if the same thing happens. If it works, then we know it’s a theme conflict.”
Result: I changed our current theme (The Retailer Version: 2.4.10 By Get Bowtied ) to Twenty Fifteen Version: 1.7 By the WordPress team. But it did solve the issue. The other galleries password protect is working but the one that we created recently is still not working.
2. “Deactivate all plugins except FooGallery and see if it still happens. If it works, then we know its a plugin conflict. ”
Result: After I deactivated all the plugins, it is still not working. Even after I reactivated all the plugins one by one, it did not work.
*I did this both on a staging site and on our production site.
Thank you. I really appreciate your help.