forprof

Ok @miliighe

it will be boring work then….the db is huge!

Thank you for support

Bye

Myriam

done. thank you

Hi @hamza1010

it seems the update plugin has been trashed. Can you please re-post the link? I need it too.

Thank you!

Myriam

Thank you for your prompt help!

have a nice day

Thank you for your quick support, unfortunately this does not work in this major version (installed Version 3.1.6), it was ok in ver.2.xxx

Hi

I have a similar issue: I set up in the past different statuses for resolved ticket but customer can still reply on status others than “closed”.

How can I fix it?

Thank you

Myriam

Hi . We have experienced the same problem. Thank you for sharing infos