footyblogger

It seems as if everything works fine in W3TC apart from the “User Agent Groups” section, which needs to be setup to use WP Touch Pro – so that your mobile site doesn’t serve the desktop theme and vice versa.

I’ve tried this in W3TC 0.9.3 and 0.9.2.11 to see if it was just something with the newest version, but “User Agents Groups” causes 500 errors in both of them.

That’s a good idea. will post any results back here for anyone else that is reading this thread and is experiencing similar issues.

The BPS .htaccess code was all created fine and i’ve re-installed W3TC, which seems to be playing nicely. It hasn’t my saved my previous settings so will contact Frederick and see if they were saved in one of the config files we backed up, but maybe a clean installation is best.

Thanks for all your help, is truly appreciated.

Not sure if it was minifying. W3TC broke when i tried to change some settings and my root htaccess file was manually locked to stop my host resetting it – as i was constantly getting the not protected by BPS message.

Usually i just get an error if i forget to unlock it and then i can manually unlock and then any updates done are fine. Was strange that the new version of W3TC messed up as it wasn’t able to write to the htaccess file.

deleted those files and W3TC seems to be gone. Should i try re-installing W3TC or create a new secure htaccess file in BPS first?

Ok, i followed the steps from the article in the link, but point 9 says: “9. You can remove the cached files by deleting all the files and directories in the w3tc directory under wp-content.”

All i have in WP-content is a “w3tc-config” folder and “W3-total-cache-config.php” and “W3-total-cache-config-preview.php”

Should i delete the folder and the two php files?

I can find the following files in w3tc folder, but all are php:

– WP-content/Plugins/w3-total-cache/inc/options/browsercache.php
– WP-content/Plugins/w3-total-cache/inc/options/dbcache.php
– WP-content/Plugins/w3-total-cache/inc/options/objectcache.php
– WP-content/Plugins/w3-total-cache/inc/options/pgcache.php
– WP-content/Plugins/w3-total-cache/inc/options/PRO/fragmentcache.php
– WP-content/Plugins/w3-total-cache/ini/memcache.ini
– WP-content/Plugins/w3-total-cache/ini/xcache.ini
– WP-content/Plugins/w3-total-cache/lib/minify/cache/memcache.php
– WP-content/Plugins/w3-total-cache/lib/minify/cache/wincache.php
– WP-content/Plugins/w3-total-cache/lib/minify/cache/xcache.php
– WP-content/Plugins/w3-total-cache/lib/W3/cache/memcached.php
– WP-content/Plugins/w3-total-cache/lib/W3/cache/wincache.php
– WP-content/Plugins/w3-total-cache/lib/W3/cache/xcache.php
– WP-content/Plugins/w3-total-cache/lib/W3/plugin/objectcache.php
– WP-content/Plugins/w3-total-cache/lib/W3/plugin/pagecache.php
– WP-content/Plugins/w3-total-cache/lib/W3/plugin/totalcache.php
– WP-content/Plugins/w3-total-cache/lib/W3/PRO/fragmentcache.php
– WP-content/Plugins/w3-total-cache/lib/W3/cache.php
– WP-content/Plugins/w3-total-cache/lib/W3/cacheflush.php
– WP-content/Plugins/w3-total-cache/lib/W3/dbcache.php
– WP-content/Plugins/w3-total-cache/wp-content/advancedcache.php
– WP-content/Plugins/w3-total-cache/wp-content/objectcache.php

In WP-content/Cache are:
WP-content/cache/index.html
WP-content/cache/config/index.html
WP-content/cache/minify/000000/index.html

Do you know which ones are the cache files?

is it worth saving the WP-content/w3tc-config folder, then uninstalling W3TC completely, then reinstall W3TC and overwrite the config folder?

So close! Deleted the plugin folder, then re-installed and soon as i activated it, got a 500 internal server error. Wp-config.php has set the WP_Cache to true though.

I backed up the two files, then renamed the plugins and W3TC folders and now i can access the plugins page again – a small error message appears at the top of the plugins page saying:
“The plugin w3-total-cache/w3-total-cache.php has been deactivated due to an error.plugin file does not exist.”

i renamed the plugins folder and then as soon as i click anywhere else in wordpress i get a white screen and the following error message:

W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove /home/xxxxxxxxx/public_html/wp-content/db.php.W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove /home/xxxxxxxxxx/public_html/wp-content/object-cache.php.

The results from each step are:

1) I deleted the root .htaccess file. I couldn’t clear the plugin cache as i can’t access either the W3TC tab or my plugins tab without getting a 500 error.

2) The only custom code that i have saved is a by pass for Google analytics for Worpdress, which is saved under the “wp-admin htaccess custom code” for “Plugin Fixes”:

# GAW admin-ajax.php skip/bypass rule
RewriteCond %{REQUEST_URI} (admin-ajax\.php) [NC]
RewriteRule . – [S=2]

3) My site doesn’t use php/php.ini handler code, although on checking the php configuration on my cpanel, it’s set to 5.2 (not single php.ini or fast cgi version). Has options for 5.3 and 5.4

4)The only custom code i have is the #GAW bypass rule above, so i created a new secure .htaccess and activated the root folder bulletproof mode.

Frontend is showing and backend is working ok when you click on “dashboard, Post, Pages, etc” Haven’t clicked on the “plugins” menu as that usually breaks it.

Have set the WP_Cache constant that W3TC adds to the wp-config.php file to false.

I updated to 49.1 which re-activated the BPS tab in my sidebar and stopped the 500 error when you click on the BPS tab.

So, as per the instructions above, I deleted the root .htaccess file via FTP and then logged back in to my site. Made sure AutoLock was turned Off, then clicked the Create secure.htaccess File AutoMagic button and activated Root folder BulletProof Mode. This did create a new .htaccess file, but when i went to ‘redeploy W3TC’ from the menu bar that appears with that command in, it goes to what looks like a ‘safe mode’ then causes a 500 error when you try and click on anything else on the page.

This is the error, not sure if it’s from server log:

[10-Sep-2013 12:43:36] PHP Warning: file_get_contents(/home/xxxxxx/public_html/.htaccess) [function.file-get-contents]: failed to open stream: No such file or directory in /home/xxxx/public_html/wp-content/plugins/bulletproof-security/admin/options.php on line 1706

I deleted the root .htaccess file but i still couldn’t get in. I backed up my WP-content,admin and includes files last week, so i uploaded the old .htaccess file from the backed up WP-content file. Now i can log in and access pages and posts, but i still receive a 500 error whenever i try to access the BPS tab, the plugins tab or the W3TC tab.

I tried to deactivate BPS and now the tab no longer appears, but i still receive 500 errors when trying to access the plugins tab, so i’m unable to reactivate.

Is there anyway i can manually uninstall and re-install a fresh version?