fmtahiti

I went back to Bluehost support for the 4th time. This time they suggested deleting the root folder for my browsers, and gave vague and dated instructions on how to do it (I think they googled it and gave me the first solution which was actually about sharepoint from 2016).

But I tried anyway, and deleted the local profiles for Firefox and Chrome, and the reinstalled both browsers. No joy.

I did however try Tor and it worked ?? I can make changes if I use Tor and they stay saved. It’s far from ideal as solutions go. I’m still stumped as to why Firefox and Chrome, and Edge, aren’t working but I can only assume it’s some setting or something cached that I can’t clear, that is causing the issue.

Through elimination it is Not:
– The PC itself
– The internet connection
– Anything server side (as IT support made changes, and I could on Tor, or different browsers on different machines)
– The plugins
– The theme

It seems to be something specifically about Firefox, Chrome and Edge on this particular PC. Something that remains after clearing cookies, and the cache. And after reinstalling the browser. Anyone with any ideas? I’d much rather use Chrome or Firefox than Tor.

In case it is useful I tried to see what would happen if I tried to log in via Safari on my iPhone. Went in via Bluehost.

I can edit posts, save, and they both appear in the preview and in the post when I go back to edit again.

So I tried a different machine and used a laptop. And I could edit, save and preview here properly! Using Chrome.

Yet it still doesn’t work via Firefox (in private browsing either), Chrome, or even Edge on my orignal PC. I’m completely stumped about what is so special about my PC and browsers.

Sorry, I rushed that.

went to their IT support
I can’t publish