Jonathan Graft

I’m getting a “500 – Internal server error” message when I try to access the Menu tab.

Thank you for the speedy response!
We have our site hosted on our own server…I generally have to go through the IT department to get any server-side things done (such as when I had to install PHP, MySQL, phpMyAdmin). I don’t know if this information would be useful to you or not. How can I figure out what is missing so I can relay this to the IT department?

I am having the same problem except not with my plugins folder, but my “Menus” sub-section. I deactivated the plugin for now, but will re-activate it when I am done messing with my menus.

Well, turns out I was encountering two separate problems. I figured out that the reason for the images not properly loading was because of the following error in TimThumb.php:
GD Library Error: imagecreatetruecolor does not exist - please contact your webhost and ask them to install the GD library

However, the 500 internal error is still there. We did not try re-installing using WebPI (maybe some other time). Luckily I can manually upload anything I need, so this will do for now. Although I will come back to this problem and try to fix it at a later date.

I think tomorrow I am going to try installing a fresh copy of WordPress. Last time we installed each piece one by one (PHP, MySQL, phpMyAdmin, etc.) but I think this time we are going to try using WebPI (Microsoft Web Platform Installer). I’ll post back tomorrow regardless if it works or not.

Also, I can understand having your cache set to 777, but why timthumb.php? My timthumb.php is set to 644. I asked my IT department if they thought changing it would help and they seem to think it would not.

I am having the same problem you are having. Did you ever find a fix?

Could running an older version of PHP cause this problem? I believe we are running 5.3.6 while I read the latest version is 5.4.3. I just briefly talked it over with a team member and we can’t figure out the problem.

Thank you songdogtech. I am going to try to sit down with them sometime soon to see what we can come up with.

I have posted a screencast of the problem I am encountering here. I don’t know if this will help solve my problem or not but I figured I may as well include it.

*PS Ignore the foul language in the bottom left hand corner…I had iTunes playing a song and completely forgot about it! ??

Within the theme’s root directory their should be a style.css file. It should look similar to this:

/*
Theme Name: My Theme
Theme URI: https://wordpress.com
Description: A WordPress theme designed by me.
Author: FlyersPh9
Author URI:https://www.remarpro.com
Version: 1.0
Tags: what, ever, you, want
*/

Also, I was able to change the directory name but it was kind of tricky…lets say you are modifying THEME-A and you want to call it EDIABLO7. Download THEME-A onto your personal PC. Uninstall the THEME-A from WordPress and install EDIABLO7. If you simply just rename it without re-uploading it, it doesn’t work (well, at least for me!)