Ashok Singh

Hello,

Thanks for your message.

Yes, we have received your email, and we will continue further communication via email.

Thank You

Hello,

Thank you for your message.

Our developer is working on it.

Will update you.

Thanks

Hello,

I have informed our Project Manager to look deep into it.

We will respond to you back on Monday.

Thanks

Hello,

Thanks for your message.

1. There should be no issues with the n number of markers, you can add thousands of markers or locations.

2. When you activate the Borlabs plugins what issue do you face (is the map not loading?)

3. Can you please share with us the error message you are getting once you activate the Borlab plugin?

We are waiting for your response.

Thanks

Hello,

Thanks for the confirmation.

Please let us know if you have any questions.

We will be very happy to assist you.

Thanks

Hello,

Thank you for your message.

I just checked the map page URL –?https://www.gutes-aus-hessen.de/partnerbetriebe/partnerbetriebe-finden/

The map is loaded fine, without error in the developer console.?

Is the BorLab plugin disabled right now?
Can you please check the error message?in the developer console after activating the plugin?

We are waiting for your response.

Thanks

Hello,

Thanks for your message.

Please elaborate more on your query so we can understand it better.

The current latest version of WP MAPS is: 4.3.6 and it was last updated: 2 weeks ago

Thanks

Hello,

Thanks for contacting us.

Recently we have released a new version of the WP MAPS PRO plugin.

Please keep a backup of the current plugin before updating.

Please check this tutorial on how to update the plugin – https://www.wpmapspro.com/docs/how-to-update-the-google-maps-pro-plugin/

After updating please confirm with us if it works for you or not?

We are waiting for your response.

Thanks

Hello,

Thanks for the confirmation.

Thank You

Hello,

Thanks for contacting us.

Please share with us the map page URL.

Which version of WordPress and WP MAPS plugin do you use?

Do you use a customized copy of the plugin?

We are waiting for your response.

Thanks

Hello,

Thanks for contacting us.

Do you use a customized copy of the plugin?

If customization copy then please keep a backup of the current plugin before updating.

Recently we have released a new version of the WP MAPS plugin.

On the developer console, there is an Uncaught SyntaxError: Unexpected token ‘async’.

It will be removed once you update the plugin with the latest version.

Please check this tutorial on how to update the plugin – https://www.wpmapspro.com/docs/how-to-update-the-google-maps-pro-plugin/

After updating please confirm with us if it works for you or not?

We are waiting for your response.

Thanks

Hello,

Thanks for your message.

Can you please try it with the lastet version WordPress 6.1 and WP MAPS 4.3.6 (Last updated: 2 weeks ago)

After updating to latest versions please let us know if it works for you or not?

We are waiting for your response.

Thanks

Hello,

Thanks for contacting us.

I just check your map it’s working fine on Android devices but not on iPhone.

Can you please let us know the version of WordPress and WP MAPS you are using?

We are waiting for your response.

Thanks

Hello,

Which version of the plugin (WP MAPS) you are using?

Please update it with the latest version.

Latest Version: 4.3.6 and Tested up to: WordPress 6.1, Last updated: 1 week ago

If still then your map is not loading then please let us know.

We will help you further.

We are waiting for your response.

Thanks

Hello,

Please share the map page URL of the page where you added the map shortcode.

So that we can troubleshoot the issue.

Thanks