Ashok Singh

Hello,

Thank you for contacting us for support.

Please update the WP Maps Pro plugin to version 5.7.9 Gold.
It’s possible that this issue might be due to a conflict with another plugin.
To help identify the problem, could you deactivate the other plugins one by one and check if the map loads without any errors?

Best Regards

• This reply was modified 7 months, 3 weeks ago by Ashok Singh.

Hello,

If you have any additional questions or concerns, Please create a new topic. We are here to assist you and provide the best possible solution.

Thank you once again for considering our plugin. We look forward to working with you.

Best regards

Hello,

Please follow these instructions.

1# Please go to the marker category page(backend)
Please reselect your marker icon and save the all marker categories again.

2# Please go to the edit map page and here is a section “Infowindow Settings”.
Please reselect the marker icon again and save the map.

3# Please go to the edit map page and here is a section “Choose Locations”.
Please ensure that your locations has been added to map.

Best Regards

Hello,

This feature is not available in this plugin right now.

Thanks

Hello,

Thank you for reaching out to us for support. We appreciate your trust in our services and are committed to assisting you promptly. Rest assured, we’ll do our best to resolve your issue and provide you with the necessary assistance.

Our team is currently implementing the new google.maps.marker.AdvancedMarkerElement method. We will be releasing a new version soon that will address this issue.

Regarding the problem with your InfoWindow HTML, please create a support ticket on our site so our developers can assist you in fixing the InfoWindow UI.

https://weplugins.com/support/

Best Regards

Hello,

The Google support will help you.

I request you to contact with the google support.

Best Regards

Hello,

Thank you for reaching out to us for support. We appreciate your trust in our services and are committed to assisting you promptly. Rest assured, we’ll do our best to resolve your issue and provide you with the assistance you need.

I have check your map page. The error i am getting is:
“Google Maps JavaScript API error: OverQuotaMapError”

The “OverQuotaMapError” in the Google Maps JavaScript API occurs when your application exceeds the usage limits set by Google.

I request you to contact with the google support.

Best Regards

Hello,

Thank you for reaching out to us for support. We appreciate your trust in our services and are committed to assisting you promptly. Rest assured, we’ll do our best to resolve your issue and provide you with the assistance you need.

You have to stop the theme api to load on that page. Please use this hook and add your map page id and the theme script handle. Please add this hook to your theme function.php file at last.

function project_dequeue_unnecessary_scripts() {
    // Get the current page ID
    $page_id = get_queried_object_id();


    // Check if it's the specific page where you want to dequeue the script
    if ( $page_id === YOUR_PAGE_ID_HERE NUMERIC ) {
    	// Deregister the 'theme-script-handle-js' script to prevent it from being outputted
        wp_dequeue_script( 'theme-script-handle-js' );
        wp_deregister_script( 'theme-script-handle-js' );
    }
}
add_action( 'wp_print_scripts', 'project_dequeue_unnecessary_scripts' );

Hello,

Please follow these instructions.

1# Please go to the marker category page(backend)
Please reselect your marker icon and save the all marker categories again.

2# Please go to the edit map page and here is a section “Infowindow Settings”.
Please reselect the marker icon again and save the map.

3# Please go to the edit map page and here is a section “Assign Loaction to Map”.
Please ensure that your locations has been added to map.

Best Regards

Hello @claudiopisu,

Our developer is working it, will update you once it’s resolved.

Thanks

• This reply was modified 1 year, 9 months ago by Ashok Singh.

Hello @claudiopisu ,

Thank you for contacting us.

Please share your frontend map page URL to [email protected]

Please don’t send any login information.

We are wating for your response.

Thanks & Regards

Thank you for your understanding and cooperation.

Best regards,

Hello?@loc_rabbirt,

Thank you for contacting us.

Please share your frontend map page URL to [email protected]

Please don’t send any login information.

We are wating for your response.

Thanks & Regards

Hello,

Thank you for contacting us.

Please share your frontend map page URL to [email protected]

Please don’t send any login information.

We are wating for your response.

Thanks & Regards

Hello,

Thanks for your response.

Which version of the plugin do you use? The latest version of the plugin is 4.4.5, please use the latest version if not.

Please Navigate to Plugin Settings -> Include Scripts in the Header.

Then check is map loading perfectly or not, please confirm with us.

Thanks