FitbaTips

Just to say that the test email still unsubscribes almost immediately after it is re-confirmed.

Could it have something to do with the fact that I use that email address to forward the newlsetter to emails that have bounced back?

Thanks for your help Stefano

Sorry if I seem a little clueless. Let me know when you have looked at reinforcing your intermediate page and I will let you know if the accounts are still unsubscribing.

Yes there is “cancel subscription” option on the online profile page.

So anti-virus software on a users hardware may be the cause?

Strange that all the unsubscriptions happened at a similiar time and all from gmail.

Worth my while signing up with another gmail account to see how that is affected?

I have contacted dreamhost about the issue but have just been recycled through a service ticket for some time.

That is correct. No other actions were taken and it Unsubscribed again.

The emails have never bounced from gmail. Just unsubscribed.

I am not using a bounce plug-in.

“This is the mail system at host irv-shared-relay1.dreamhost.com.

I’m sorry to have to inform you that your message could not
be delivered to one or more recipients. It’s attached below.

If you are a current customer of DreamHost, please contact our
technical support team here

https://panel.dreamhost.com/support

If you are not a customer please use our contact form at.

https://dreamhost.com/contact

If you do so, please include this email in your support ticket. You can
delete your own text from the attached returned message.

DreamHost Email Support

<[email protected]> host mx2.hotmail.com[65.55.92.136] said: 550
OU-002 (SNT004-MC1F22) Unfortunately, messages from 64.90.62.20 weren’t
sent. Please contact your Internet service provider since part of their
network is on our block list. You can also refer your provider to
https://mail.live.com/mail/troubleshooting.aspx#errors. (in reply to MAIL
FROM command)”

Unsubscribed again within minutes.

While I am here. All emails to hotmail, yahoo, sky and some random others bounce back. I have been forwarding them through the gmail test account.

Would it be worth my while unistalling and reinstalling the plug in?

To be honest, I am on the verge of looking for an alternative. The current process is unsustainable.

I have changed the token now Stefano. I will give it 5 days to see if it unsubscribes again.

Yes.

Does it (the token) have to be a particular format or can I just put in any old number?

IM not actually sure Stefano. Where might I find that information.

I re-confirmed the status of my test email account and just now it has unsubscribed again without me doing anything.

Anyway gmail could be doing this? Or is it likely to be the plug-in.

Songdogtech

Thanks for your advice. I will endeavour to follow the instructions to the letter as soonas time allows.

Out of interest, after I posted this plea my site became logged out and all the offending adverts had gone.

In your experience does this usually require further attention? My point being is it highly likely that the offending malware is still active in my wordpress account?