findability
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Hallo Andreas,
vielen Dank noch einmal für Deine Hilfe.Zu Deiner Info und auch für alle anderen, die das gleiche Problem haben, wie ich:
Ich habe es geschafft, den Paypal-Support telefonisch zu erreichen. 1 Stunde Telefonat! Es hat sich herausgestellt, dass unser PayPal-Plus-Account manuell freigeschaltet werden muss. Wir haben alles richtig gemacht. Dieser Fehler h?uft sich leider in letzter Zeit bei PayPal laut Aussage der freundlichen Service-Mitarbeiterin – es gab wohl ein gr??eres Update, was dazu führt.
Wir hoffen nun, dass in 17 Stunden (meine Ticket-Zeit) der Account manuell freigeschaltet wird und dann das Problem nicht mehr besteht.
Das ist leider echter Murks bei Paypal. Wenn jemand die gleichen Probleme hat. Hier ist der Link zur Seite, wo man einen Code erh?lt, den man braucht, um den Service anzurufen: https://www.paypal-support.com/s/login/?language=en_US&startURL=%2Fs%2Fcontactsupport%3Flanguage%3Den_US%26t%3D1630592874428. Sonst geht gar nichts. Gleich der Hinweis an dieser Stelle: Der Login, der hier wieder n?tig ist, funktionierte nicht mit dem PayPal-Account-Login. Ich musste mir einen neuen Account für den Merchant Technical Support Portal Login erstellen.Alles in allem: SEHR KOMPLIZIERT!!! Hoffen wir mal, dass es in 17 Stunden l?uft.
Beste Grü?e
MartinHallo Andreas, noch eine Anmerkung: Unser Bankkonto war noch nicht verifiziert und das Lastschriftverfahren noch nicht von unserer Seite genehmigt. Ist jetzt aber erledigt. Anbei ein tagesaktueller Log:
2021-08-20T08:24:29+00:00 INFO POST https://api.paypal.com/v1/oauth2/token 2021-08-20T08:24:30+00:00 INFO Response Status : 200 2021-08-20T08:24:30+00:00 INFO GET https://api.paypal.com/v1/payments/payment?count=1 2021-08-20T08:24:30+00:00 INFO Response Status : 200 2021-08-20T09:44:55+00:00 INFO GET https://api.paypal.com/v1/payments/payment?count=1 2021-08-20T09:44:55+00:00 INFO Response Status : 200 2021-08-20T09:45:09+00:00 INFO GET https://api.paypal.com/v1/payments/payment?count=1 2021-08-20T09:45:09+00:00 INFO Response Status : 200 2021-08-20T09:45:09+00:00 INFO GET https://api.paypal.com/v1/payment-experience/web-profiles/XP-C78A-9KTM-R6NP-MSJX 2021-08-20T09:45:09+00:00 INFO Response Status : 200 2021-08-20T09:45:09+00:00 INFO PUT https://api.paypal.com/v1/payment-experience/web-profiles/XP-C78A-9KTM-R6NP-MSJX 2021-08-20T09:45:09+00:00 INFO Response Status : 204 2021-08-20T09:45:10+00:00 INFO GET https://api.paypal.com/v1/payments/payment?count=1 2021-08-20T09:45:10+00:00 INFO Response Status : 200 2021-08-20T09:51:20+00:00 INFO GET https://api.paypal.com/v1/payments/payment?count=1 2021-08-20T09:51:20+00:00 INFO Response Status : 200
Hier noch die Log-Datei:
2021-08-19T15:24:10+00:00 INFO POST https://api.sandbox.paypal.com/v1/oauth2/token 2021-08-19T15:24:11+00:00 DEBUG Request Headers : POST /v1/oauth2/token HTTP/1.1, Host: api.sandbox.paypal.com, User-Agent: PayPalSDK/PayPal-PHP-SDK 1.14.0 (platform-ver=7.2.34; bit=64; os=Linux_5.4.0-45-generic; machine=x86_64; crypto-lib-ver=1.1.1f; curl=7.68.0), Authorization: Basic QWNMbTFDb3J6X2JxajRhNmxYdmdZX3JBZ1FmSU5yZF92cGZ2eHRuOWNwQjMtT3pGZEhGVkh3aE1JWjZ6dkttLVhfNjRnOUgyQS1jZ191R3I6RUhfaVctM1p0bkdPQVdrNDMta3VCcU5yZkpOc3I1WTA0aUQwYVVzR3NUYi1aWDBvcm1kU3RfbEU1eTFrbUllbVBQVEk5aEx5SHVlTVRucEs=, Accept: */*, Content-Length: 29, Content-Type: application/x-www-form-urlencoded, , 2021-08-19T15:24:11+00:00 DEBUG Request Data : grant_type=client_credentials -------------------------------------------------------------------------------------------------------------------------------- 2021-08-19T15:24:11+00:00 INFO Response Status : 200 2021-08-19T15:24:11+00:00 DEBUG Response Headers : Content-Type: application/json, Content-Length: 1055, Connection: keep-alive, Date: Thu, 19 Aug 2021 15:24:10 GMT, Cache-Control: max-age=0, no-cache, no-store, must-revalidate, Paypal-Debug-Id: 2ffbed13f7007, X-Paypal-Token-Service: IAAS, Strict-Transport-Security: max-age=31536000; includeSubDomains, 2021-08-19T15:24:11+00:00 DEBUG Response Data : {"scope":"https://uri.paypal.com/services/invoicing https://uri.paypal.com/services/vault/payment-tokens/read https://uri.paypal.com/services/disputes/read-buyer https://uri.paypal.com/services/payments/realtimepayment https://uri.paypal.com/services/disputes/update-seller https://uri.paypal.com/services/payments/payment/authcapture openid https://uri.paypal.com/services/disputes/read-seller Braintree:Vault https://uri.paypal.com/services/payments/refund https://api.paypal.com/v1/vault/credit-card https://api.paypal.com/v1/payments/.* https://uri.paypal.com/payments/payouts https://uri.paypal.com/services/vault/payment-tokens/readwrite https://api.paypal.com/v1/vault/credit-card/.* https://uri.paypal.com/services/subscriptions https://uri.paypal.com/services/applications/webhooks","access_token":"A21AALuEHkJg-6x9VulQ8NVIdA6sBJHdtXBDtxWZjy0qyhlwGznjfuqy20QOSLFTCmpakVXYb-LmHVWSsVoYl33T7SPgFMh5Q","token_type":"Bearer","app_id":"APP-80W284485P519543T","expires_in":32400,"nonce":"2021-08-19T15:24:10ZQaZG0GGI5dqI2yttG1U9Gaf4KEgC2pjEfPVhyAqzGBY"} ================================================================================================================================ 2021-08-19T15:24:11+00:00 INFO GET https://api.sandbox.paypal.com/v1/payments/payment?count=1 2021-08-19T15:24:11+00:00 DEBUG Request Headers : GET /v1/payments/payment?count=1 HTTP/1.1, Host: api.sandbox.paypal.com, Accept: */*, Content-Type: application/json, User-Agent: PayPalSDK/PayPal-PHP-SDK 1.14.0 (platform-ver=7.2.34; bit=64; os=Linux_5.4.0-45-generic; machine=x86_64; crypto-lib-ver=1.1.1f; curl=7.68.0), Authorization: Bearer A21AALuEHkJg-6x9VulQ8NVIdA6sBJHdtXBDtxWZjy0qyhlwGznjfuqy20QOSLFTCmpakVXYb-LmHVWSsVoYl33T7SPgFMh5Q, , 2021-08-19T15:24:11+00:00 DEBUG No Request Payload -------------------------------------------------------------------------------------------------------------------------------- 2021-08-19T15:24:11+00:00 INFO Response Status : 200 2021-08-19T15:24:11+00:00 DEBUG Response Headers : Content-Type: application/json;charset=UTF-8, Content-Length: 25, Connection: keep-alive, Date: Thu, 19 Aug 2021 15:24:11 GMT, Application_id: APP-80W284485P519543T, Cache-Control: max-age=0, no-cache, no-store, must-revalidate, Caller_acct_num: FTWS6MHW44ZY4, Paypal-Debug-Id: 4e86efc9081ae, Strict-Transport-Security: max-age=31536000; includeSubDomains, 2021-08-19T15:24:11+00:00 DEBUG Response Data : {"payments":[],"count":0} ================================================================================================================================ 2021-08-19T15:30:19+00:00 INFO GET https://api.sandbox.paypal.com/v1/payments/payment?count=1 2021-08-19T15:30:20+00:00 DEBUG Request Headers : GET /v1/payments/payment?count=1 HTTP/1.1, Host: api.sandbox.paypal.com, Accept: */*, Content-Type: application/json, User-Agent: PayPalSDK/PayPal-PHP-SDK 1.14.0 (platform-ver=7.2.34; bit=64; os=Linux_5.4.0-45-generic; machine=x86_64; crypto-lib-ver=1.1.1f; curl=7.68.0), Authorization: Bearer A21AALuEHkJg-6x9VulQ8NVIdA6sBJHdtXBDtxWZjy0qyhlwGznjfuqy20QOSLFTCmpakVXYb-LmHVWSsVoYl33T7SPgFMh5Q, , 2021-08-19T15:30:20+00:00 DEBUG No Request Payload -------------------------------------------------------------------------------------------------------------------------------- 2021-08-19T15:30:20+00:00 INFO Response Status : 200 2021-08-19T15:30:20+00:00 DEBUG Response Headers : Content-Type: application/json;charset=UTF-8, Content-Length: 25, Connection: keep-alive, Date: Thu, 19 Aug 2021 15:30:20 GMT, Application_id: APP-80W284485P519543T, Cache-Control: max-age=0, no-cache, no-store, must-revalidate, Caller_acct_num: FTWS6MHW44ZY4, Paypal-Debug-Id: c23d94bd3c7f1, Strict-Transport-Security: max-age=31536000; includeSubDomains, 2021-08-19T15:30:20+00:00 DEBUG Response Data : {"payments":[],"count":0} ================================================================================================================================ 2021-08-19T15:30:20+00:00 INFO GET https://api.sandbox.paypal.com/v1/payment-experience/web-profiles/XP-HQJ8-SXBL-NJFF-WBMM 2021-08-19T15:30:20+00:00 DEBUG Request Headers : GET /v1/payment-experience/web-profiles/XP-HQJ8-SXBL-NJFF-WBMM HTTP/1.1, Host: api.sandbox.paypal.com, Accept: */*, Content-Type: application/json, User-Agent: PayPalSDK/PayPal-PHP-SDK 1.14.0 (platform-ver=7.2.34; bit=64; os=Linux_5.4.0-45-generic; machine=x86_64; crypto-lib-ver=1.1.1f; curl=7.68.0), Authorization: Bearer A21AALuEHkJg-6x9VulQ8NVIdA6sBJHdtXBDtxWZjy0qyhlwGznjfuqy20QOSLFTCmpakVXYb-LmHVWSsVoYl33T7SPgFMh5Q, , 2021-08-19T15:30:20+00:00 DEBUG No Request Payload -------------------------------------------------------------------------------------------------------------------------------- 2021-08-19T15:30:20+00:00 INFO Response Status : 200 2021-08-19T15:30:20+00:00 DEBUG Response Headers : Content-Type: application/json, Content-Length: 313, Connection: keep-alive, Date: Thu, 19 Aug 2021 15:30:20 GMT, Application_id: APP-80W284485P519543T, Cache-Control: max-age=0, no-cache, no-store, must-revalidate, Caller_acct_num: FTWS6MHW44ZY4, Paypal-Debug-Id: 3fa9300c2e40e, Strict-Transport-Security: max-age=31536000; includeSubDomains, 2021-08-19T15:30:20+00:00 DEBUG Response Data : {"id":"XP-HQJ8-SXBL-NJFF-WBMM","name":"schieferpakt.de - Roofdot GmbH61054cfd406fc","temporary":false,"input_fields":{"no_shipping":0,"address_override":1},"presentation":{"brand_name":"schieferpakt.de - Roofdot GmbH","logo_image":"https://www.schieferpakt.de/wp-content/uploads/2021/05/Logo-Schieferpakt.png"}} ================================================================================================================================ 2021-08-19T15:30:20+00:00 INFO PUT https://api.sandbox.paypal.com/v1/payment-experience/web-profiles/XP-HQJ8-SXBL-NJFF-WBMM 2021-08-19T15:30:20+00:00 DEBUG Request Headers : PUT /v1/payment-experience/web-profiles/XP-HQJ8-SXBL-NJFF-WBMM HTTP/1.1, Host: api.sandbox.paypal.com, Accept: */*, Content-Type: application/json, User-Agent: PayPalSDK/PayPal-PHP-SDK 1.14.0 (platform-ver=7.2.34; bit=64; os=Linux_5.4.0-45-generic; machine=x86_64; crypto-lib-ver=1.1.1f; curl=7.68.0), Authorization: Bearer A21AALuEHkJg-6x9VulQ8NVIdA6sBJHdtXBDtxWZjy0qyhlwGznjfuqy20QOSLFTCmpakVXYb-LmHVWSsVoYl33T7SPgFMh5Q, PayPal-Request-Id: https://www.schieferpakt.de611e790bec3e6, Content-Length: 313, , 2021-08-19T15:30:20+00:00 DEBUG Request Data : {"id":"XP-HQJ8-SXBL-NJFF-WBMM","name":"schieferpakt.de - Roofdot GmbH611e790c7a103","temporary":false,"input_fields":{"no_shipping":0,"address_override":1},"presentation":{"logo_image":"https://www.schieferpakt.de/wp-content/uploads/2021/05/Logo-Schieferpakt.png","brand_name":"schieferpakt.de - Roofdot GmbH"}} -------------------------------------------------------------------------------------------------------------------------------- 2021-08-19T15:30:20+00:00 INFO Response Status : 204 2021-08-19T15:30:20+00:00 DEBUG Response Headers : Connection: keep-alive, Date: Thu, 19 Aug 2021 15:30:20 GMT, Application_id: APP-80W284485P519543T, Cache-Control: max-age=0, no-cache, no-store, must-revalidate, Caller_acct_num: FTWS6MHW44ZY4, Paypal-Debug-Id: 6f3f6c516785d, Strict-Transport-Security: max-age=31536000; includeSubDomains, 2021-08-19T15:30:20+00:00 DEBUG No Response Body ================================================================================================================================ 2021-08-19T15:30:21+00:00 INFO GET https://api.sandbox.paypal.com/v1/payments/payment?count=1 2021-08-19T15:30:21+00:00 DEBUG Request Headers : GET /v1/payments/payment?count=1 HTTP/1.1, Host: api.sandbox.paypal.com, Accept: */*, Content-Type: application/json, User-Agent: PayPalSDK/PayPal-PHP-SDK 1.14.0 (platform-ver=7.2.34; bit=64; os=Linux_5.4.0-45-generic; machine=x86_64; crypto-lib-ver=1.1.1f; curl=7.68.0), Authorization: Bearer A21AALuEHkJg-6x9VulQ8NVIdA6sBJHdtXBDtxWZjy0qyhlwGznjfuqy20QOSLFTCmpakVXYb-LmHVWSsVoYl33T7SPgFMh5Q, , 2021-08-19T15:30:21+00:00 DEBUG No Request Payload -------------------------------------------------------------------------------------------------------------------------------- 2021-08-19T15:30:21+00:00 INFO Response Status : 200 2021-08-19T15:30:21+00:00 DEBUG Response Headers : Content-Type: application/json;charset=UTF-8, Content-Length: 25, Connection: keep-alive, Date: Thu, 19 Aug 2021 15:30:21 GMT, Application_id: APP-80W284485P519543T, Cache-Control: max-age=0, no-cache, no-store, must-revalidate, Caller_acct_num: FTWS6MHW44ZY4, Paypal-Debug-Id: 93c8d2b02998, Strict-Transport-Security: max-age=31536000; includeSubDomains, 2021-08-19T15:30:21+00:00 DEBUG Response Data : {"payments":[],"count":0} ================================================================================================================================ 2021-08-19T15:44:02+00:00 INFO POST https://api.paypal.com/v1/oauth2/token 2021-08-19T15:44:02+00:00 INFO Response Status : 200 2021-08-19T15:44:02+00:00 INFO GET https://api.paypal.com/v1/payments/payment?count=1 2021-08-19T15:44:02+00:00 INFO Response Status : 200 2021-08-19T15:44:02+00:00 INFO POST https://api.paypal.com/v1/payment-experience/web-profiles/ 2021-08-19T15:44:02+00:00 INFO Response Status : 201 2021-08-19T15:55:42+00:00 INFO GET https://api.paypal.com/v1/payments/payment?count=1 2021-08-19T15:55:43+00:00 INFO Response Status : 200
Hallo Andreas,
vielen Dank für Deine Antwort. Das habe ich heute erledigt – war zwei Wochen im Urlaub. Wie lange dauert die Freischaltung des Live-Modus?
Beste Grü?e
Martin